To those of you who shops at Fry's:
The only Fry's Electronics north of State of California is in Wilsonville, Oregon. There are 13 locations in California and a few in Texas and Arizona. For those of us in Northwest Oregon and SW Washington/Vancouver area, it is a long drive, but it is the only place with 30day no restocking fee return policy and great selection on many kinds of computer gadgets and home appliances. This post is in response to another post regarding a dispute in returning a GameVue with a cracked screen out of the box.
In my personal experience, returns at Fry's were snap. You go in with a receipt and get your money back at the ease of Wal*Mart and Target returns. You were granted an anonymous return at the instant. Unfortunately, such slack in return system is very attractive to malicious frauds and is a breeds fraudulent returns. Lately, they've been VERY strict about returns to counteract frauds. You have to sign a release form anytime you purchase a CPU, memory or any other bulk small sized high priced semiconductor products as a proof that you got the item. Whenever you buy computer components with serial #'s on it, they'll record it to your receipt. If you used a charge card, it is indeed possible for them to trace every purchases made for marketing or investigative use.
So how exactly does returning goes at Fry's these days? Say you need to return something. You'd be greeted by a long ass line. When your turn finally comes, they'll check the serial # on your receipt, the box and the item itself. If there is anything missing, they'll go grab an identical box off the shelf and tell you "it doesn't come this way" even if it was missing to begin with. They will not allow you to return even when you tell them "I bought something else instead since this was missing a manual and I want to return it now". When I asked the guy, he said there has been many fraud attempts and they're forced to do this. He said there was a guy attempting to return his old motherboard to get his money back on his new motherboard.
Is it just here or has all Fry's Electronics significantly increased return security?
See what happens when people don't give a damn and make fraudulent returns? It makes legitimate returns Loyal pain in the ass.
If there has been change in return processing, share your experience. Good or bad and be detailed as possible.
POLL:
Has the return became strict in your local Fry's?
The only Fry's Electronics north of State of California is in Wilsonville, Oregon. There are 13 locations in California and a few in Texas and Arizona. For those of us in Northwest Oregon and SW Washington/Vancouver area, it is a long drive, but it is the only place with 30day no restocking fee return policy and great selection on many kinds of computer gadgets and home appliances. This post is in response to another post regarding a dispute in returning a GameVue with a cracked screen out of the box.
In my personal experience, returns at Fry's were snap. You go in with a receipt and get your money back at the ease of Wal*Mart and Target returns. You were granted an anonymous return at the instant. Unfortunately, such slack in return system is very attractive to malicious frauds and is a breeds fraudulent returns. Lately, they've been VERY strict about returns to counteract frauds. You have to sign a release form anytime you purchase a CPU, memory or any other bulk small sized high priced semiconductor products as a proof that you got the item. Whenever you buy computer components with serial #'s on it, they'll record it to your receipt. If you used a charge card, it is indeed possible for them to trace every purchases made for marketing or investigative use.
So how exactly does returning goes at Fry's these days? Say you need to return something. You'd be greeted by a long ass line. When your turn finally comes, they'll check the serial # on your receipt, the box and the item itself. If there is anything missing, they'll go grab an identical box off the shelf and tell you "it doesn't come this way" even if it was missing to begin with. They will not allow you to return even when you tell them "I bought something else instead since this was missing a manual and I want to return it now". When I asked the guy, he said there has been many fraud attempts and they're forced to do this. He said there was a guy attempting to return his old motherboard to get his money back on his new motherboard.
Is it just here or has all Fry's Electronics significantly increased return security?
See what happens when people don't give a damn and make fraudulent returns? It makes legitimate returns Loyal pain in the ass.
If there has been change in return processing, share your experience. Good or bad and be detailed as possible.
POLL:
Has the return became strict in your local Fry's?
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