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Poll: E Toys Orders

W

Willith

Senior member
Who placed an order this past weekend has gotten a confirmation e-mail from E Toys? My order placed on 1/12 still says pending. I'm on hold with them still waiting to talk to a person (been holding for 45 min now). Just wondering and a little worried about this order and E Toys too.

Update:

Well, I've been on hold for 1 hour and 5 min and still no CSR. WOW, just got a CSR as I was typing this. They say that all orders placed will be shipped and since they're taking so long to catch up, that they will upgrade shipping to get it to you in the required time for free. Ok, I feel a little better now. 🙂
 
placed 4 orders on 1/11, all shipped from Southen California location (probably in Santa Monica)
placed 1 order on 1/12, shipped today fron SoCal
placed 1 order on 1/13, processing

btw, eToys has a regional warehouse in virginia too. these packages are being sent parcel post, so where it is originating is important 🙂
 
An aside on eToys: they just raised the prices of nearly everything
that was available at a deep discount. Now most of the 80% off
is 20-50% off.

Kwad
 
placed 2 orders, one on the 12th, one on the 13th,
I got order confirmation emails the day I ordered,
but neither of which have been confirmed for delivery.
 
My two orders have e-mailed confirmation, 1/12 jam tablet, and 1/13 Quake 3 tin box .... yahooooooo. Not here yet though.
 
many separate orders on 12th and 13th. Had two shipping update emails so far.

one train set shipped
two rc cars (insector) shipped, but not the batteries 🙁 :|
two yahoo cam shipped

many more still in process .
🙁
 
Where's the poll?

I still had some stuff in my shopping cart from the other day, everything has really jumped in price, some items are double what they were a few days ago :Q
 
I placed one big order (24 items) a week ago. Received confirmation, and TRACK ORDER showed the break down into 4 shipments. As of today (Tuesday) it shows 2 boxes have shipped with only 2 items in each. It's obviously gonna take more than 4 boxes the way they are shipping my items and they are charging me extreme shipping amounts on each. I'm hoping that they will stop charging me shipping once the original invoice fees have been met. I live about 30 minutes from their main office but yet my order shows it's coming from Virginia via USPS Parcel Post...so the earlier post about free upgrade on shipping didn't hit my order. Do you need to call them to get this??
 
Well, mine still says "In Process". When I talked to the CSR at around 8:30pm PST she said it was sent to be packed and shipped 3 hours before (5:30pm). Still no shipping info yet. 🙂
 
Got this today

Thank you for your order # XXXXXXXXX that you
placed on January 13, 2001.

We wanted to let you know that, due to the positive
response to our January clearance sale, all or a portion
of your order may take a bit longer to process than
usual. As a result, it may not arrive until at or near the
end of the promised shipping window.

Please be assured that we are doing the best we can
to process your order as quickly as possible, but please
do not be concerned if your order does not arrive prior
to the end of the shipping window.

Sincerely,

Alisha E.
eToys Customer Service
http://www.etoys.com
Where Great Ideas Come To You (TM)
 
Part of my order placed Saturday has shipped. Received an email yesterday that said the other portion of the order is still being processed. hmmmm.....
 
My last Fri. order has been shipped on 01/16:

Diablo II
Escape From Monkey Island CD
LEGO MINDSTORMS Vision Command
Silver Jam Studio
 
You guys are lucky. I ordered the Toy Story 2 pack for 15 bucks on Dec. 27, 2000 and just LAST WEEK I got a confirmation that they were shipped but still no tracking number...🙁
 
I just checked my ordered status and still nothing yet. And they jacked up all their prices too. I just hope all my orders shipped ok.
 
I placed three different orders. When I placed my first order I had screwed up & neglected to order a battery for one of the radio controlled cars. I called eToys within one hour of making the purchase & asked if they could modify my order to include a battery. They told me Nooooooooooo....... your order is moving right along very quickly & that would be impossible to do. I just got the following in the mail...

<Thank you for your order #XXX that you
placed on January 13, 2001.

We wanted to let you know that, due to the positive
response to our January clearance sale, all or a portion
of your order may take a bit longer to process than
usual. As a result, it may not arrive until at or near the
end of the promised shipping window.

Please be assured that we are doing the best we can
to process your order as quickly as possible, but please
do not be concerned if your order does not arrive prior
to the end of the shipping window.>

My order will be delayed &amp; eToys can't put a battery in the box to save me the extra shipping cost. What a desperate company.
 
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