what model saturn was it? also i do not condone overcharging in any way shape or form, but overhead is much more than parts you stock, its employee salaries, electricity, water, phone, advertisiing, enviromental fees, fees for waste hauling, trash pickup and initial costs for equiptment such as lifts, brake lathes, air hoses, benches, and so on....you should know as well as i do, that shops use labor guides.....if you dont, then thats fine, but labor guides are just that, guides, some of the est. labor times are way off, sometimes in the customers favor, sometimes in the techs favor, but some shops go by the labor guide as a bible, and that is wrong, but you are forgetting alot of things it takes to keep a shop open.... besides ....are these shops free? you renting them, own them? what about property taxes...thats also overhead, what about insurance for mistakes you make, or god forbid, a fire or accident? thats also overhead, and its expensive! we cary a million dollar policy at our shop due to the fact we work on class a motorhomes that cost over 500,000 dollars....