Wednesday is D-Day for me. 30 days from my invoice date. I've already been on the phone for countless hours and supposedly, they're sending me Win 2K on disk, I get to keep my 10 GB hard drive and one hundred dollars off. So far, all that has materialized is that they sent me Win 98SE instead of Win 2K, supposedly by mistake and they had a 3-5 day window for sending me Win 2K, it didn't happen.
When I asked where my credit for $100 was, I was told by a badge-bearing individual (hired 2nd party CSR) that until the 30 day period expired they wouldn't show the credit. Should I believe these jokers?
The real CSR has not returned phone calls. I've stayed home for Airborne Express to arrive two days. I'm miffed!
With regard to their mishandling of MSN rebate confirmations alone is reason to expect something for a bunch! This ain't chump change for me and their various CSR's have treated me as such via telephone and email. In fact the only thing concrete is the snail mail invoice and a wobbly laptop that I could pick up at Best Buy for the same price, if not better. So, for all you "better than thou, my morals are correct" people ...get off of the thread -you don't belong here. You don't know what you're talking about or what "We" are dealing with ...this is compensation for our hard-earned money and not flagrant petulence.
RVN