Pleuse help me!

[DarkJugallo]

Hello ppl,

i was wonder if ne1 can help me. Since last night my comp has been messed up mad bad. This morning it wouldnt start and when it starts either programs wont go, or my desktop disappears. I cant run nortone anti virus because if i try to turn it on it windows wont allow me. The computer takes like 30 minutes too boot in. When i manage to open my web browser i get 5 million things appearing.

I have a dell pentium computer with windows xp and i dunno what to do, im not a computer guy but i think i dunno if i can
save this computer nothing works. Im using my sisters laptop right now but i want my pc back cuz it has all my music, games and porn on it. I cant get my pc to work...

Anyone know what i should do? I dunno anyone irl who is good with computers and i am not so good either. I dont wanna have to take it to a repair shop because i have no money and my parents will mad at me.

Please help.

 

[Sleepingforest]

If it's truely and seriously messed up, try a fresh install of Windows through the recovery partition. Tell us the brand and model of your notebook for more specific advice (using the recovery partition is a variable process based on the manufacturer).

Also, try not to write like you might text (God forbids anyone actually texting like that). How do you expect people to help you if you can't be understood?

 

[DarkJugallo]

i dont have a notebook thats my sisters i have a dek top pc by dell. it is the pentium 4 one with windows xp.
where do I go in windows to install a fresh partion?

 

[GreenChile]

You might have some luck following the malware removal guides over at Major Geeks. They have some good DIY guides and plenty of expert advice if needed. http://forums.majorgeeks.com/showthread.php?t=35407

Good luck.

 

[Ken g6]

The computer takes like 30 minutes too boot in.

When's the last time you opened the case and blew the dust out?

 

[Ketchup]

Start windows in Safe Mode (hit the F8 key just before you see the Windows XP logo at boot) and see if Norton will run from there.

 

[DarkJugallo]

Start windows in Safe Mode (hit the F8 key just before you see the Windows XP logo at boot) and see if Norton will run from there.

I never open the computer u think it can be dust that makes this problem?

I tried safe mode but it starts loadin it and just crashes and restarts I think safe mode is broken too

 

[Sleepingforest]

Try holding the Ctrl key and mashing F11 while it boots. That should access the restore partition.

 

[Ketchup]

I never open the computer u think it can be dust that makes this problem?

I tried safe mode but it starts loadin it and just crashes and restarts I think safe mode is broken too

Do you have a friend/family member that is really into computers? Might want to ask them to take a look at it for you.

Most Dell computers (that I have worked on) have a recovery partition on the hard drive. You could try to run this and see if there is an option to do a restore without formatting the hard drive. That should give you enough time to get back in and remove the virus(es) before they take over again. You will have to re-install your games though.

 

[DarkJugallo]

no no one I know knows about pcs like that. Im going to try F11 and ctrl, i dont care if i lose my info i just want it to work again

 

[frozentundra123456]

no no one I know knows about pcs like that. Im going to try F11 and ctrl, i dont care if i lose my info i just want it to work again

Sounds like a severe malware infection or the hard drive is going bad. But trying to reinstall windows is a good thing to do. Problem is if the hard drive is going, you may not be able to reinstall. This happened to me, I had made restore disks when the computer was new, but when I tried to reinstall from them the computer just hung up. I reinstalled easily to a new hard drive.

It doesnt sound like you have much experience with computers, but you could try booting from a linux CD. You can download the program from the internet and burn it to CD, or even some computer magazines about linux have them I believe. Of course, downloading it would require a separate working computer. If the machine boots from CD and runs linux, that is a strong indication your hard drive is failing.

 

[Sleepingforest]

I would just wipe it and then do some serious security review. Get an antivirus to scan daily or at least weekly so they don't build up (Malwarebytes is as good or better than Norton, doesn't bug you for upgrades because there's no subscription length, and is free). Make an non-Administrator account your primary account. And for the love of God, if you're going to pirate stuff (not saying that you do, but it's common enough that it deserves a warning) you have to face up to the consequences and malware that might accompany it. Try limiting your programs' internet access with something like Little Snitch (so if a virus tries to upload personal data away, you can stop it).

For a 100% clean install on your computer, consider buying a new hard drive (around $70 for 1TB which is about 1000GB) and using the CD that came with your computer (and a code which should be on a sticker on the case of your computer) to start fresh.

Good luck.

 

[jackie1981]

I haven't come up against this situlation. I think the best solution is reinstall your system.

 

[Torn Mind]

The bleepingcomputer.com forums should help you out with malware removal.

 

[piasabird]

Norton is Malware!

Often a computer starts doing this after you go to some website and then you cant hardly do anything. Usually it is the kind of website you should not have visited. Might start by getting rid of all your Internet data or temporary files in your Browser. I have mine set to delete my history after 0 days, so it is constantly deleting everything.

Usually this starts with a screen that says it found a virus. However, that is usually a virus itself.

If you are not constantly updating your OS it is probably out of date and any Virus software you have is probably out of date also.

Man I hate these stupid hidden partitions. They never work.