Please help me!

[Musiclover4]

My computer will not connect to the internet anymore.

OK, here's all of the useful info I can think of. I am running xp with the built in lan card on my ecs k7s5a mobo. I have a cable modem, not excite@home, with a netgear router. The other three computers on the router all are fine. In this last week, I have been using many filesharing programs; I have used a new peer-to-peer program called Further a ton, and I have been downloading and sending gigs of music. I have also messed around with Direct Connect a little, along with normal internet browsing. Oh yeah, I also used SmartFTP. While I was using Further and Netscape 6.2, my computer stopped responding. I did a hard restart and some files were messed up. I lost all of my Netscape profile info. I redid most of it and was downloading a while, when all of a sudden both Further and Netscape 6.2 stopped connecting. (IE6 doesn't work either.) I have Norton antivirus 2002, and I don't think it's a virus, but it could be. Once again, all of the other computers hooked to the router work fine online, but mine doesn't work any more. The network seems to be working fine, as I can download programs on the other computers and install them because they are shared.

Thanks for any help.

 

[AKA]

How is your network setup? Obtaining Ip address from your router set as dhcp?

Can you ping any outside IP address?

Sounds like your describing a 'page cannot be displayed' problem? Is this correct?

Can you get email?

Try pinging 216.151.100.123

 

[Musiclover4]

Thanks for the reply, this is driving me insane.

Yeah, my ip address is set to obtain from dhcp.

I can receive email.

I tried to ping that address and it said timed out 3 times.

I uninstalled netscape 6.2 because it doesn't go anywhere, and IE6 keeps saying server not found: page cannot be displayed. Every once in a while, though, a page will load. For example, google came up once and let me search and go to one other web page before it started saying page cannot be found. I can also ping the router ip address.

 

[subflava]

You say you can get your e-mail? How do you check e-mail? Is it web-based (hotmail, yahoo, etc) or are you using something like Outlook Express and POP3?

Open a command prompt and type "ipconfig /all"
Note the addresses of your gateway and nameservers.

Try to see if you can ping your gateway address.
Try to see if you can ping any nameservers.

Normally I would say that your IP stack is hosed, but you say you can get e-mail. You'll have to give more info.

 

[Netman38]

Here are a few things you can try:

1. See if you can ping your gateway (your router). If you can't ping your gateway, then the problem is on the LAN side. If you can ping gateway, then try and ping past the gateway. If you cant ping past the gateway, then move on the steps 2 & 3.

2. Set your computer up with a static ip on the same subnet as other comps with the gateway set to the router ip address.

3 Manually set your DNS ip adresses. You can find them with an "ipconfig /all"on one of the comps that have internet access.

4 See if you have the firewall enabled in WinXP. If so, you need to have the settings enabled ICMP for "Allow incomming echo request" to use the DHCP on Router.

5. Try uninstalling/re-installing TCP/IP.

Hope this helps.

Ron