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PDF files always lock up

fustercluck

fustercluck

Diamond Member
I've always had trouble with PDF files, they always take a long time to load (to be expected perhaps) and they always freeze up when i try to X out of them. I usually don't have much trouble getting them open, but they freeze whenever I try to close them. Using adobe pdf reader or whatever it's called, iwhat other PDF readers can i try? I've had problems with adobe as long as i can remember.
 
Foxit FTW!

I've no early idea how they manage to be a factor of ten smaller, at least 3 times as fast, and every bit as good as Adobe's reader(especially since Adobe produced the PDF Spec); but they do, oh they do.
 
Thanks...but unfortunately foxit isn't working any better...worse actually. I think i've tried Foxit before also, everytime i open a PDF i get the windows error report thing and the pdf just freezes and has a blank screen. Argh. I'll try and reinstall it i guess.
 
could be many things, but freezing on exit sounds like mem low (too many processes)
bysoft freeram will show mem usage, and memorymonster will show RAM and pagefile (as will XP)
http://www.bysoft.com/
you didnt say if it was just within browser or even after saving file to harddrive?
Do you add fonts to original XP true type install group?
Have you tried settting pagefile to 1500Min 1500Max? (1.5GB)

event viewer:
To view the System Log:

1. Choose Start > Settings > Control Panel, and double-click Administrative Tools.

2. Double-click Event Viewer, select System Log in the Event Viewer window, and note the following:

-- A white "x" in a red circle indicates that a service or driver is stopped (i.e., it didn't start or load).

-- A black exclamation point in a yellow triangle warns of a possible future problem, such as low disk space.

Note: You can ignore warnings that indicate a new printer driver was installed.

3. For more information about an entry, right-click it, choose Properties from the pop-up menu, and read the Description section. If you can't determine which events are related to the problem, re-create the System Log:

a. Open Event Viewer, right-click the System Log, and choose Clear All Events from the pop-up menu. To save the current System Log, click Yes when Windows returns the message "Do you want to save 'System Log' before clearing it?"

b. Close Event Viewer, and try to re-create the problem.

c. After the problem recurs, open Event Viewer and view the System Log.

4. Note the description, source, and EventID, and search for a solution to the error on the Microsoft website at http://support.microsoft.com , or contact Microsoft or the hardware vendor for assistance.
 
Well...it doesn't show up in event viewer. I guess PDF files just hate me 🙁 - Foxit errors when trying to open any pdf files, either on the web or saved to the HD. With adobe i could at least open an PDF file and view it, even though it would freeze everytime.

I could post what shows up in the error report window thingy, but it's just a bunch of numbers and crap like that.
 
Hate to bump this so soon but a lot of my Piano Sheet music is PDF files, I need to practice 😛

Foxit opens without errors when i open the program itself, but if i try to open any PDF files i get the error report dealie.
 
well, why dont you take a few of your pdf files over to someone elses PC that has a known working edition of Acrobat (at or above your version # - which you didnt give - you should be using vers 7.0) and see if they open and close correctly. If they dont, you know its not your system, its corrupted files, or not created correctly.

and you ignored my point on checking to see how much free ram you have at time of closing pdf file by using freeware bysoft freeram, and havent said what your pagefile is set to.

also what you have after "noexecute=" in your boot.ini file in root directory of O/S

or perhaps this:
http://www.enfocus.com/download.php?id=855
http://www.planetpdf.com/

and you might also want to check your CPU usage
(Quote)
Support Knowledgebase
Freeze when you start Adobe Reader or Acrobat (6.0-7.x or 3D on Windows)

Issue

When you try to start Adobe Reader or Adobe Acrobat, the application immediately quits, appears to freeze, or returns the error "Can't find Acrobat Plug in."

Details

The process "acrobat.exe" uses 95% or more of the capacity of the system processor. (Acrobat 6.x)

The process "acrobat.exe" uses 25% or less of the capacity of the system processor. (Acrobat 7.x or 3D)

Acrobat 6.0 or Adobe Reader 6.0 was installed on the computer.

Solutions

Do one or more of the following solutions:

Solution 1: Delete the temporary files that Acrobat or Adobe Reader creates, and then install the update or upgrade.

Acrobat 6.0 and Adobe Reader 6.0 may not delete the temporary files that they create during normal processes, such as filling in forms. Because Acrobat and Adobe Reader check temporary files at startup, an excess of temporary files can cause a long delay during startup or appear to be a freeze.

To delete temporary files:

1. Choose Start > Run, and type command in the Open text box. Click OK.

2. Type the following commands and press Enter after each command:

c:

cd\

del acr*.tmp /s

Note: Many lines of text will fill the Command.com window as this process runs. Wait for the process to complete (when the text has stopped for about 10 seconds), and then continue to the next step.

3. Type exit to close the Command.com window.

4. Install the 6.0.1 update, or upgrade to 7.0 or later.

Important: Before you upgrade to Acrobat 7.x or Adobe Reader 7.x1, remove Acrobat 6.x or Adobe Reader 6.x from your system. For instructions, see the Related Documents section of this document.

-- To install the Acrobat 6.0.1 update, download the update from the Adobe website at www.adobe.com/support/downloads and then follow the online installation instructions.

-- To upgrade to Adobe Reader 7.x, remove Adobe Reader 6.0 from the computer, and then install Adobe Reader 7.x from the Adobe website at www.adobe.com/products/acrobat/readstep2.html . For instructions on removing Adobe Reader 6, see Related Records.

-- To purchase Acrobat 7.x, visit the Adobe Store at http://store.adobe.com/store/main.jhtml , or call Customer Services at 800- 833-6687 . Install Acrobat 7.x from your installation media and remove Acrobat 6.x when the installer prompts you.

-- If you have Acrobat 7 or Reader 7 already, download the latest updates from the Adobe website at www.adobe.com/support/downloads and then follow the online installation instructions

etc.
http://www.adobe.com/support/techdocs/329444.html

<br
 
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