Question PC Crashing Every Few Days

bellemiku

Junior Member
Apr 11, 2021
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System:

i7-6700
MSI Z170-A Pro ATX
GEFORCE RTX 2080 SUPER
2TB SATA 3 TOSHIBA
LC Power Supply P-4 550W V2.2
Kingston pomnilnik (RAM) HyperX Fury 16GB (2x 8GB) 2400MHz DDR4
DVD-RW SATA LG GH24NSD1

Windows 10 Home 64 bit

If I have forgotten something important please let me know.




Problem:

Hi there! Some assistance would be handy in figuring out what might be wrong with my boyfriends PC.

In League of Legends, everything freezes for 3 seconds and then PC turns off. It force restarts and does a disk check on Drive C (where Windows is installed). There is no blue screen option, so I can't track any error code. This even happens when League is the only program open on the PC.

It 99% of the time happens whilst in game.

The issue has been happening for about the past 2 months now.

It was a prebuilt PC in May 2016 and I updated the graphics card in 2020 (from GTX970) to a new one for him - I kind of knew what I was doing as I have built 2 of my own PC's so I don't think I made a mistake in doing this.

It seems like a memory leak issue but I'm not super great with figuring out computer problems so I'm not sure. Some places to start testing with information on how to carry out the tests would be great (we can also replace parts/swap if necessary).