Hi LoverOfTheNight,
Please feel free to send me your account email address via PM or email (damon@paypal.com). I would like to see where your case sits. The claims process requires very specific information to be completed. Accounts are insured against these issues provided the user completes the requested information.
As always, I will urge users of the forum to review the SECURITY section of our site on password security. There has been an increase in "spoof" attempts for eBay/PayPal users lately. Please make sure that you login ONLY at www.paypal.com whenever an email is received.
Please feel free to send me your account email address via PM or email (damon@paypal.com). I would like to see where your case sits. The claims process requires very specific information to be completed. Accounts are insured against these issues provided the user completes the requested information.
As always, I will urge users of the forum to review the SECURITY section of our site on password security. There has been an increase in "spoof" attempts for eBay/PayPal users lately. Please make sure that you login ONLY at www.paypal.com whenever an email is received.
Facebook
Twitter