PayPal resolution center?

Homerboy

Lifer
Mar 1, 2000
30,890
5,001
126
I have an issue with PayPal Credit that I need to resolve. When I go to their link it appears dead
https://www.paypal.com/signin/?returnUri=https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view

Does anyone have a working link/email/anything?


The only thing I can find opens a "dispute" with the seller. I have no issue with the seller and do not need to involve them at all. The issue is rather with PP itself.

I made an ebay purchase on 5/3 for $157 and paid via PP Credit. Due to an issue with the shipping address, it was subsequently refunded and I had to place the order with the seller again.

My PayPal account shows the purchases correctly

-$157.00 USD
+$157.00 USD
-$157.00 USD

However, looking at my PP Credit, it still shows two $157.00 charges with due dates of 12/3/2018 (6 months 0%). And they add up to my total PP Credit Balance
 

JackTheBear

Member
Sep 29, 2016
46
12
41
PayPal Credit is not the same thing as PayPal. It's a subsidiary. It used to be a seperate company called Bill Me Later. At www.paypalcredit.com it says
Is there a number I can call if I have additional questions?
Yes there is. Our customer service department is available to assist you with your PayPal credit related issues. Please call us at 1-866-528-3733 and we will do our best to help.

Good luck.