Someone has a DaVinci that works!:Q
Good for you. Royal is giving away keyboards for free for recent buyers.
I went through 5 DaVinci PDAs at Staples. The first one ate batteries overnight. "We know" said Royal/Olivetti. Upgrade your OS. Tried that but unit would not upgrade. :frown: Customer Service mumbled something about not being able to update if I had the "black" CD. :frown::frown:
Staples B&M store traded me even for a new DV3. Backlight had a big blotch in the middle.:frown I took it back for another one. Bigger blotch, different location.:frown :frown On to unit #4. DOA. :|Never gets out of calibration. Unit #5 works with more blotches in the backlight. I gave up.:frown: :|
I called Royal to let them know about my experience. They asked why I didn't call them sooner about the blotches. They said I could have shipped them the unit and they would have eliminated the blotches and sent them back! I pointed out to them that they should not have shipped the junk in the first place and that it was much easier for me to simply return the obviously defective product to Staples.:|:|:|
Royal Olivetti is not customer focused. They do not care about the quality of their goods. They will only make it right after you complain and do without the product while they take their sweet time fixing it. They just don't get it! Lucky for me Staples customer service was A#1 the whole way.
On my way to get a Palm or Visor!