P8P67 Pro New Win 7 Install USB Problem

jcromano

Member
Mar 26, 2004
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Last night I assembled a system from all new components--Asus P8P67 Pro, Intel 2500K, new hard drive, new optical drive, new keyboard, new mouse, new everything.

When I powered it all up for the first time, I entered the BIOS. I looked around a bit, but I didn't change anything. My USB mouse and USB keyboard were working as expected when I drove around the BIOS.

I exited the BIOS and put my Windows 7 install disk into the optical drive. The windows installation program started. Soon, a page came up asking for some basic information, such as what language and currency format I would like to use. I had no way of communicating back to the program. The windows install program didn't recognize my mouse or keyboard. But they were both working just fine moments earlier when I was investigating the BIOS.

I rebooted back into the BIOS to check that the devices did still work, and they did. But they again failed to work when I started the windows installation program again.

I got around the problem by taking the PS/2 mouse and PS/2 keyboard off of another computer and using them. (Luckily the motherboard had PS/2 ports.) The windows install program was able to see those, and the installation went without a hitch after that. Things seem fine now.

Anyway, I just thought I'd put that out there in case anyone can benefit from it.

And I guess I'd also like to ask whether it's Microsoft or Asus who should be blamed for the problem.


Jim
 

jcromano

Member
Mar 26, 2004
51
0
66
did you make sure USB support was enabled in bios?

Not specifically. It's not on by default?

I see another thread in this forum reporting a similar problem. That thread raises the question (in my mind) of whether I plugged the devices into a 3.0 port rather than a 2.0 port. Maybe I did that. I'll check on it later when I get home.
 

Numenorean

Diamond Member
Oct 26, 2008
4,442
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Yeah 3.0 support isn't so universal at the moment so you need a driver for them to work.
 

Twsmit

Senior member
Nov 30, 2003
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Use the USB 2.0 ports and you should be ok. USB 3 uses NEC controller chips that the Windows install CD lacks drivers for.
 

parth_patil

Junior Member
Apr 14, 2011
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0
I had the exact same problem and was caused by plugging my keyboard and mouse into the USB 3.0 port. Plugging them into USB 2.0 solved the problem. Thanks a lot !