Outlook Problem..help!

[TSGrayson]

Whenever I try and retrieve my mail I get the following error: A message could not be delivered. Make sure you have sufficent memory and disk space and the message store is accesible and try again. Needless to say I have plenty of space..what do you think?

 

[jfunk]

Do you have anything sitting in your out box?


j

 

[compudog]

Delete anything from your outbox. Some POP3 mail servers will not accept large attachments if you have a bunch of mail waiting to be received. Check with your mail provider to see what the size of your POP3 mailbox is. I had this prob with one ISP that was routing mail through Earthlink. I was sending pics of my kids to my parents and outlook was configured to send mail before receiving mail and the mail box was too small to accept what I was sending because I already was close to my size limit of un-received mail.

 

[TSGrayson]

Hmmm...nope...I have nothing in my outbox 🙁

 

[Slikkster]

Here's the info...sounds like an incorrectly formatted message sitting on your server that Outlook doesn't like:

MS Knowledge Base info on this

What I would do is setup an account, like Hotmail or Yahoo, and then setup a "Pop Server" check in these programs that will download your messages to Hotmail or Yahoo. They might not be as restrictive as Outlook. You would setup these programs to check your regular mailbox. Normally, you would have them set to "Keep Messages on Server" so you can download these emails in Hotmail/Yahoo from somewhere else, but still have them downloaded to Outlook at home later on. However, in this case, I'd temporarily set it to NOT keep messages on the server. This way, you can download/clear your ISP's email server and then you'll still have the copy of whatever the incorrectly formatted message was. Then, after you've cleared the messages, set Hotmail/Yahoo to "Keep messages on Server".

If this doesn't work, I'd contact your ISP and let them know what the problem is, and see what they can do about it. Hopefully, they can just forward you the messages, so the formatting will not be in the forwarded "To" section.

 

[TSGrayson]

thanks for the help...I will try that!