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Outlook - Missing Unread E-Mail

aphex

aphex

Moderator<br>All Things Apple
Moderator
New email is showing up in the Unread Mail folder and the Inbox says it has new e-mail, but the messages aren't showing up in the Inbox, only in the Unread Mail folder.

Missing Mail

The Inbox's last emails are from the 12th, while the new email in Unread Mail is from today, the 16th. The Inbox is organized by Date (Newest on Top), and when you hover over the message in the Unread Mail folder it says the message is located in the 'Inbox', but they aren't.

Any ideas?
 
Originally posted by: aphex
New email is showing up in the Unread Mail folder and the Inbox says it has new e-mail, but the messages aren't showing up in the Inbox, only in the Unread Mail folder.

Missing Mail

The Inbox's last emails are from the 12th, while the new email in Unread Mail is from today, the 16th. The Inbox is organized by Date (Newest on Top), and when you hover over the message in the Unread Mail folder it says the message is located in the 'Inbox', but they aren't.

Any ideas?
Click to expand...

what version of outlook are you using?
 
Found this answer:

How do I direct incoming mail to inbox rather than to unread mail?


The Unread Mail folder is NOT a collection of e-mails. It is a search
folder; i.e., it shows the results of the search criteria for that
folder. The actual items listed in the search folder are in some other
folder.

If the search folder is showing selected items from the Inbox folder
then those items must be in the Inbox folder. That you don't see them
in the Inbox folder means you have a view applied to that folder which
will hide some items there. So check what view you have selected on the
Inbox folder.
.
Click to expand...

Also this thread seems helpfull:

http://www.pcreview.co.uk/forums/thread-842276.php
 
Originally posted by: StormSide
That you don't see them
in the Inbox folder means you have a view applied to that folder which
will hide some items there. So check what view you have selected on the
Inbox folder.
Click to expand...

This

I've seen lots of people accidentally change their view to show only read messages somehow
 
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