Paperlantern
Platinum Member
I'm curious if any one here has ever found a way around this EXTREMELY irritating issue when using a Mailto link with Outlook 2007. As far as I know it happens in other versions of Outlook as well, but 2007 is what our office is using currently.
When you click the mailto link, either on a website, or through a program to make Outlook generate a new mail window, Outlook basically locks up other than that window. I'm not sure what Microsoft nutball felt that if you click on a mailto link that you should then NOT be ALLOWED to use other functions of outlook until that window is closed. In most cases its not too much of an issue, but for one user it actually is.
This user uses Acrobat to open an e mail form with the PDF attached to it, however, she wants to include the e mail in a REPLY that is an active e mail chain from her inbox, Outlook locks her out of being able to manipulate any of those e mails until that window is closed, no problem, highlight the attachment, cut it, close the e mail form window, then paste it in the new reply window right? Wrong, when closing the window, after cutting the attachment, it says "You have placed a large amount of data on the clipboard, do you want this data to be available to other Programs after you close this window?". You say yes, open the reply, try to paste, and you get NOTHING.
The really disheartening thing is, this function WORKED in Outlook 2003, because she was complaining of it having stopped working after being upgraded to 2007. I tested it on a machine that still has 2003, and it DOES work, you can cut/copy and paste the attachments between e mails just fine.
I'm hoping someone maybe has found a workaround. The reason this is so inconvenient is the files she is working with are either located on a network resource that is "invisible" to her as a user, she just sees the document in our Case Management system and clicks "View", or they are on a website. In both cases she is now having to save a copy of the file locally, THEN attach it to the reply e mail, send it, delete the local file and empty it from the recycle. Only a few extra steps, yes, but over the course of the day she does hundreds of these and it eats much more time.
Any help appreciated.
When you click the mailto link, either on a website, or through a program to make Outlook generate a new mail window, Outlook basically locks up other than that window. I'm not sure what Microsoft nutball felt that if you click on a mailto link that you should then NOT be ALLOWED to use other functions of outlook until that window is closed. In most cases its not too much of an issue, but for one user it actually is.
This user uses Acrobat to open an e mail form with the PDF attached to it, however, she wants to include the e mail in a REPLY that is an active e mail chain from her inbox, Outlook locks her out of being able to manipulate any of those e mails until that window is closed, no problem, highlight the attachment, cut it, close the e mail form window, then paste it in the new reply window right? Wrong, when closing the window, after cutting the attachment, it says "You have placed a large amount of data on the clipboard, do you want this data to be available to other Programs after you close this window?". You say yes, open the reply, try to paste, and you get NOTHING.
The really disheartening thing is, this function WORKED in Outlook 2003, because she was complaining of it having stopped working after being upgraded to 2007. I tested it on a machine that still has 2003, and it DOES work, you can cut/copy and paste the attachments between e mails just fine.
I'm hoping someone maybe has found a workaround. The reason this is so inconvenient is the files she is working with are either located on a network resource that is "invisible" to her as a user, she just sees the document in our Case Management system and clicks "View", or they are on a website. In both cases she is now having to save a copy of the file locally, THEN attach it to the reply e mail, send it, delete the local file and empty it from the recycle. Only a few extra steps, yes, but over the course of the day she does hundreds of these and it eats much more time.
Any help appreciated.
