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outbound queue backed up in Exchange 2003

C

Cooky

Golden Member
We have Exchange 2003 at work, and we can see the outbound queue backed for certain domains, namely AOL and Yahoo. Mail destined for Hotmail and many other domains go through fine.

What do we have to do to make email go through?? I've called Yahoo and they refered me to some weblink to fill out a blacklist removal request. It's been hours since I sent that request and the mail are still sitting in the queue.

Any suggestions are appreciated.
 
Depending on the provider, it can take several days (or weeks, or even months) to get off of their blacklist, if you can even convince them to take you off at all. Give them a few days then call them back again if it still hasn't been resolved.
 
I am guess you host your own echange mail server? Are you on a static ip? Do you have PTR records setup? Have you checked any of the popular blacklists to see if you are on the list?

John
 
This happened with our mail server and our users couldnt send email to AOL users. We had to call our ISP and they had to create a reverse dns entry. All is fine now.
 
Thank you all for the replies.
We have a static IP w/ reverse DNS set up. Based on the fact that only Yahoo, AOL, and some other domains wouldn't accept our email, we got blacklisted. However, after rebooting the Exchange server this morning, the queues started clearing up. I'm not so sure if this has something to do w/ the reboot, or the blacklist removal request I sent to Yahool yesterday.

All seems to be fine now.
 
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