OT: Worst Customer Ever

[TreyRandom]

Originally posted by: MisterJackson

Originally posted by: TreyRandom
Um... why don't you turn this from a potential customer-losing situation to a money-making situation? Offer to install it for him for an hourly charge. Everyone wins.

For the record, he wasn't anywhere close to what the "Worst Customer Ever" would be. The "Worst Customer Ever" would hunt you down and kill you for not accepting the return.

hehehe....you've never dealt with the buying public before, have you?

Yes, yes, I have... I've sold many a tech item to my clients. And supported them to the tune of $100/hr, which they are quite happy to pay.

 

[tomt4535]

Originally posted by: CocoGdog
1st - The product was sold on Amazon. They are strict about returns - 30 days.
2nd - This guy said he is a tech, but I insist that he is clueless.

Read this:

Yes, I had contacted linksys. I am an experienced tech who had no way of knowing the linksys software would conflict with the motherboard drivers. When the PRN server is on the network and the older PC signs on, then the PC locks up and must be turned of by the power supply switch. I have narrowed it down to onboard mouse and tried a USB mouse. Then the PC would lock up when the mouse was moved. Again, your product is perfect. This is a compatability issue no one has ever heard of. Please give me an RMA # and the address you would like me to ship it to.

back to me:

Well, a restocking fee is in order. This was a good place to rant. Apparently, some people have had the same experience.

How could Mouse drivers conflict with a usb print server? Do you even need teh linksys software to install it? I dont think an "Experience tech" would say that mouse drivers conflict with it