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He should expect nothing less baffled2. Sounds like he/she (You didn't say) already has a good grasp of user expectation.
Tell them from me they should get a full SLA in place. >>
It's a he,14 yr old and judging from the screams of pleasure coming from his room during his CS session I think the upgrade/reinstall was a success..
I upped him from a 20 gig IBM to a 30 gig 75GXP and increased his ram to 256 mgs
What kills me is how blazing in fast his 800 mhz athlon is with Win98SE, I'm running a 1g Tbird with 512 mgs and Win2k and it doesn't feel anywhere near as quickof course I won't have to reboot for a year or so but still
