OT: HELP PLZ!! :(

[Eclipse00]

oh man somebody please help me.
somebody just reversed their funds and now im in debt of $192 for paypal!
although it's still pending I'm afraid I'm gonna lose the 200 dollars for something i already sold to him.
Can anybody help me? btw the person is not from this forum.

 

[Johnnie]

contact paypaldamon..he can help

 

[Tates]

Paypaldamon works for Paypal. Like johnnie said, seek him out.

You should also contact Paypal direct:

Their toll free number is (888) 221-1161

Another toll free number is (800) 836-1859

Yet another toll free number is (877)672-9725

Their regular line is: (650) 251-1100

Their fax line is: (650) 251-1101

Their mailing address is:

PayPal
P.O. Box 45950
Omaha, NE 68145


Their corporate offices are at:

1840 Embarcadero Rd.
Palo Alto, CA 94303
US


The Nebraska office is at:

Paypal
11128 John Galt Boulevard
Omaha, NE 68137
(402) 935-2000

 

[olds]

Bob
Thanks for that info. I'll save it for the time I have problems with Paypal. I am sure it's just a matter of time.

 

[Tbirdkid]

man..... this sucks. good luck with paypal.

 

[slycat]

wait how does paypal work?...
i tot once someone send u money its yours...in your paypal acct...
what is this about "reversing"???....and then being in debt becoz someone reverse funds?...
whats all that about?

pls explain

 

[scarfase99]

1st things first, CONTACT the Buyer. Talk to him, it COULD be an accident. That happened with someone i did business with, he accidentally reversed the wrong charges. Paypal will tell you they can't do anything, and for you to just fill out that form they sent you, since the Reversal comes from the Credit Card Bank, not Paypal.

Either way, if it is a mistake, it'll take over a month for you to get ur funds back (whether it's a mistake or not), so hopefully the buyer was reputable.

 

[Chiboy]

That Sux, But yes I would contact Paypal first, I have 140 Transactions with no problems yet but I would think if you have proof that you sent him the product then they will stop the transaction.

 

[Eclipse00]

ok thanks for your help guys, i will update with results
ok to explain it more clearer this is what happened.

He sent me money for an item which was $214.50 USD. The next day i withdrew the money to my bank account. About a week later which is now i opened my email to find a mail from paypal saying this:

Notification of pending reversed tansaction

Dear xxx,



It has come to our attention that you may be the recipient of

potentially fraudulent funds. We have initiated an investigation

into this event. In the meantime, we have placed a

pending reversal on the funds in question until the

investigation is complete. This pending reversal will

show as a deduction in your available balance. In

the meantime, you are free to continue transacting using

your PayPal account.





Transaction Date: Jun 13, 2002 21:12:22

Transaction Amount: $25.00

Payor's Email: chriswieber@yahoo.com



If you have not delivered the goods or services related to this

transaction, we ask that you delay or stop delivery until our

investigation is complete as you may be liable for the amount

in question.



To assist us in our investigation and to determine if you qualify

for the Seller Protection Program, please send an email to

pending_reversal@paypal.com with the following information:



1. The item, service or purpose of the purchase, and the

associated value;

2. The name and address given to you by the sender (if an

item was purchased);

3. If shipped, the company used for shipping, date of shipment,

and tracking number for the shipment;

4. Details of any other transactions related to the

transaction(s) in question;

5. A phone number where you can be reached during the day

and evening; and

6. Insurance information, if applicable.



Any additional information you have regarding this transaction,

such as email correspondence, will further help us to expedite our

investigation. Solving these cases helps us continue to offer

PayPal as a secure and cost-effective payment service. We

appreciate your cooperation and assistance.



Thank you,



The PayPal Account Review Department



----------------------------------------------------------------

PROTECT YOUR PASSWORD



NEVER give your password to anyone and ONLY log in at

https://www.paypal.com. If anyone asks for your password, please

follow the Security Tips instructions on the PayPal website


and now that i have withdrew the money, I am left with a debt that I will have trouble paying back this is really bad and i hope this individual comes to his senses and put everything back to normal for I too thought that once money was in my bank it was safe but i was dead wrong. I feel like im going to cry.

 

[Eclipse00]

I sold him multiple items and it all totaled up to 214.50 USD

 

[olds]

I may be mistaken but it is my understanding that they can't take the money out of your bank account to cover this. I think all they can do is take money as it is deposited to your Paypal account. Don't use Paypal anymore and you can keep your money. Not sure if they can or would start a court action or report it to a credit reporting agency.

 

[jamautosound]

Transaction Date: Jun 13, 2002 21:12:22

Transaction Amount: $25.00


I agree with scarfase99, it looks like he reversed the wrong charges. Looks like he had a $25 deal that went bad.
(Unless the $25 is some kind of transaction fee or something.)

Anyhow, Good Luck.

 

[razor2025]

Damn I feel sorry for you. Hope you can clear this mess up soon. Btw, have you gotten the AGP card I've sent you? Dunno what's taking them so long. E-mail me once you get the card.

 

[Eclipse00]

razor
arent you supposed to send me a PCI card not AGP?


anyhow that 25.00 is just one of the many things i've sold him. I sold him 8 items verying from 10 to 60 dollars all totaling up to 214.50 USD.

anyhow paypal said they will email back in 5 days regarding this issue. damn i really hope this gets resolved or paypal will be on my worst enemy list .
thanks for all your help guys.

 

[Yo Ma Ma]

Did you ship the goods to his verified PayPal address? If so then I think they offer some sort of protection, but otherwise you leave yourself open to credit card fraud. I don't think they can get the $$ out of your bank account, but not sure about the CC, or future incoming payments -- I think they might be jeopardized.

 

[rbhawcroft]

from now on forward all received funds away from paypal, so you can stop the reversal.

 

[Eclipse00]

Originally posted by: rbhawcroft
from now on forward all received funds away from paypal, so you can stop the reversal.

sorry what do you mean by that?

I got a question: what happens if i dont access my paypal account ever again and leave the -200.00 in there? will it just stay there or will they start taking money out of my bank account or credit card?

 

[bigcfromcinci]

Once the money has been transferred to your bank...they can't touch it...Unless something has changed within paypal.
I called them awhile back and asked that same question.
They will close your account though..if you don't repay the fraudelent funds after it has been transferred..If it's not in your account they can't reverse it.
That's what's nice about having a paypal debit card..Once someone beams you cash..You can withdraw it instantly.

 

[olds]

Originally posted by: some wise person
I may be mistaken but it is my understanding that they can't take the money out of your bank account to cover this. I think all they can do is take money as it is deposited to your Paypal account. Don't use Paypal anymore and you can keep your money. Not sure if they can or would start a court action or report it to a credit reporting agency.

 

[Eclipse00]

k
thats good hear because it just wouldn't be fair at all if i had to pay back that negative debt back when i didn't do anything wrong.
thanks for your help
If they don't resolve this, then this is soo it for me with paypal.

 

[Eclipse00]

can anyone else confirm that if i don't pay back the debt nothing will happen?

 

[mastertech01]

I would only accept credit card Paypal from established traders, and doesnt mean 5 evals and 75 posts and 2 months a member. If they are new the funds will be non credit card due to this kind of crap. The more people screw over good traders who stick their necks out the farther the door gets closed on all trading. A few bad apples are killing a good thing for thier self serving momentary jolly of ripping someone off of what amounts to nothing in the big scheme of life.

Hope you get things worked out, but you simply are going to have to cover yourself from all angles in this world littered with goons and jokers.

 

[manuelku]

I had the same problem before, they wont' deal with you, I sent them proof and they still consider that it's my fault.. o well, now my account is $899 in debt, I bypass it.. removed all the info and stuff, they can't charge me a buck, I still have the tracking number..

 

[Eclipse00]

that's good to hear manuel
if that's the case i guess ill just never touch paypal again