OS Install Failed. Blue screen. *OP UPDATED 10:03cst*

Coldkilla

Diamond Member
Oct 7, 2004
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I get the blue screen of death when the installer is running for Windows. (Vista and XP installers both experiencing same problem). Nothing is happening when I am setting the options up in the setup prior to the OS installation, it happens once the process begins and starts extracting/installing.

Specifications:
Motherboard: GIGABYTE GA-P35-DS3L LGA 775 DDR2 1066 4×240pin
Memory: G.SKILL 4GB(2 x 2GB) 240-Pin DDR2 SDRAM DDR2 800 (PC2 6400)
Video Card: EVGA 512-P3-N841-A3 GeForce 8800GTS (G92) 512MB
Processor: Intel Core 2 Duo E6750 Conroe 2.66GHz
DVD Drive: LITE-ON Black 20X
Heatsink: ZALMAN CNPS9500 AT 2 Ball CPU


-The video card and CPU aren't even warm, why won't my PC install its new operating system?

-I thought it was the PSU but I tried a different PSU on this system and it did the same thing!
-His current PSU: 450W, came with his Thermal Take case - has worked perfectly since the new system was installed.
-The replaced PSU for testing: A seagate 500W PSU, same problem occured.
-We also tried replacing the video card with an older one to see if we could at least run a PSU with less power requirements to install the OS, the same problem occurs.

Any information appreciated, the computer is my brothers, he's still in high school and does not have a job - so anything expensive he cannot cover. If its the PSU he may be able to pull $50 or so out for one but if its something major, we only have a few days to return the parts to the new system that just arrived.

Thanks!


UPDATE: Things I've already tried:
-Switched DVD Drive for another DVD Drive.
-Attempted installing our older OS *WindowsXP Pro
-Switched PSU for another PSU (450w to 500w, both should be working).
-Memtest86 - 100% Pass
-OS CD is not scrated or smudged, used the CD recently on another PC and it installed correctly.
-HDD worked before the new system came in. It worked with the old system perfectly, all we did was swap the old parts for the new and it magically breaks???

Is there nothing I can do??!
 

D1gger

Diamond Member
Oct 3, 2004
5,411
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The problem I have encountered most when trying to install Windows is due to bad or incompatible memory. From your extremely brief description it is hard to know what it is.

I would suggest you run memtest from a bootable disk.
 

Coldkilla

Diamond Member
Oct 7, 2004
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I updated the thread with exact links. Any help appreciated.

It looks as though I didn't check the RAM close enough, AT ether as I had the "buying PC" thread open for weeks and no one caught the incompatibility ether....

Is this the problem:


The motherboard: DDR2 1066 4×240pin
The RAM: DDR2 800 (PC2 6400) 240-Pin DDR2 SDRAM

If this is the problem, what do I send back in order to minimize the loss. Again, my brother has no real additional funds, and if he must front anything, it'll be money borrowed from me.

Does he return the RAM or the Motherboard? What is the best alternative? I ask because I don't want to reuturn a $90 motherboard, only to have to buy a $150 motherboard because he has no money in that. We need something that won't break a week after we get it ether. We've had some bad experience with motherboards, if indeed that is what must be replaced. Unless the ram could simply be sent back and we could order a certain RAM that is good for the motherboard that doesn't cost more than what we paid: $80 for 4GB.

Would this fix my problem?

GIGABYTE GA-73PVM-S2H LGA 775 (DDR2 800, 2x240 pin)
 

Narse

Moderator<br>Computer Help
Moderator
Mar 14, 2000
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1066 DDR2 will work fine at the lower DDR2 800 speed. But I would test the ram and make sure you do not have a bad module.
 

Coldkilla

Diamond Member
Oct 7, 2004
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I made a memtest86 CD. Its at 11% with no errors. Does this indicate anything yet? If its not a hardware issue, great, if not, I'd like to put the order in tonight for the new part so I don't have to worry about waiting another week in order to have the computer working.
 

Coldkilla

Diamond Member
Oct 7, 2004
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Now I have no idea what the problem is...

75% no errors yet, does this mean the memory works with the motherboard? *Now I'm confused*
 

Atheus

Diamond Member
Jun 7, 2005
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Originally posted by: Coldkilla
50% no errors, does this mean the memory works with the motherboard? *Now I'm confused*

Its not an incompatibility thing - you're checking for a fault in one of the modules.

Assuming this comes out clean there are a few other things i can think of; a scratched install DVD, a bad DVD drive, or a bad hard drive.
 

Coldkilla

Diamond Member
Oct 7, 2004
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I'll switch the DVD Drive out for another. The Install Disc is brandnew - the harddrive was just partitioned as well, but was used only a week before. Is that all it could be if the test comes out clean?
 

Coldkilla

Diamond Member
Oct 7, 2004
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-Switched DVD Drive for another DVD Drive.
-Attempted installing our older OS *WindowsXP Pro
-Switched PSU for another PSU (450w to 500w, both should be working).
-Memtest86 - 100% Pass
-OS CD is not scrated or smudged, used the CD recently on another PC and it installed correctly.
-HDD worked before the new system came in. It worked with the old system perfectly, all we did was swap the old parts for the new and it magically breaks???

Is there nothing I can do??!
 

bunker

Lifer
Apr 23, 2001
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Write down the bugcheck code that appears at the bottom of the bluescreen then start searching here.
 

Coldkilla

Diamond Member
Oct 7, 2004
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Apparently it was a bad hard drive :( I swapped it out with my primary computer's.. thanks all!