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Opinions needed..............for those who go to the Dry Cleaners

iamme

iamme

Lifer
What if your dry cleaner sold clothes that have been unclaimed for more than a year? (some as long as 3 years).

My parents own a dry cleaners and there are clothes that just don't get picked up. We go through the phone numbers and leave messages. Some numbers are even disconnected. Our policy is that we aren't responsible for clothes that haven't been picked up for more than 30 days (written on the back of the receipts). Sometimes, they would just gather up the clothes and donate them to local charities.

My parents did this at their old cleaners that was in a low income area in Detroit, with some success. Now their cleaners is located in a middle income area.

here's my question: i'm concerned about their image, now that they're in a more "well off" neighborhood. would you be worried and apprehensive about taking your clothes to a cleaners who does this?
 
(btw, they would sell the clothes for super cheap, mostly to recoup the costs of the cleaning. everything is around $4-5. dress shirts are a couple bucks. suits are probably $20.)
 
unclaimed clothing imo = your clothing now ;-)

edit.. to your question. I guess it would be kinda weird, i never heard of any dry cleaning stores doing this.
 
the biggest reason for doing this is because there is limited storage space my parent's store can handle. after a while, it just takes up too much room.
 
I'd buy stuff from a sale like that - you might get some really nice stuff (leather coats, nice dress shirts, etc.). I don't see anything wrong with it, as long as you've allowed a long time to claim it.
 
I used to work at a cleaners and they kept the stuff forever. They were even going to start doing that, but I guess never got around to it. You can get some really nice clothes there. Some guy's silk pants shrunk in the cleaning, so they bought him a new pair and I got the other ones for free
 
Why not change the policy so that clothes left for 30 days will be donated to charity? You get to claim value, don't have to hassle with consignment, and the rich people that shop there will think that they are somehow helping poor people by getting their clothes drycleaned there.

 
Originally posted by: iamme
What if your dry cleaner sold clothes that have been unclaimed for more than a year? (some as long as 3 years).

My parents own a dry cleaners and there are clothes that just don't get picked up. We go through the phone numbers and leave messages. Some numbers are even disconnected. Our policy is that we aren't responsible for clothes that haven't been picked up for more than 30 days (written on the back of the receipts). Sometimes, they would just gather up the clothes and donate them to local charities.

My parents did this at their old cleaners that was in a low income area in Detroit, with some success. Now their cleaners is located in a middle income area.

here's my question: i'm concerned about their image, now that they're in a more "well off" neighborhood. would you be worried and apprehensive about taking your clothes to a cleaners who does this?
Click to expand...

Not at all. My parents did the same thing with all of our stores. Even with our main plant in the middle-high income area. It's clearly stated that we're not responsible for clothes that are left for over 30 days. On the clothes that are for sale, we state that they have been unclaimed for over a year (which is true) and whatever isn't bought, will be donated. Space is money.
 
Why would I be aprehensive. I will pick up my clothes when they're done.

If I was the business owner, and unclaimed clothes got to be a real problem, I just might start donating on day 31. Some organizations will even pick up the clothes for me, so I wouldn't even need to bring them anywhere.
 
I would have no problem going to a cleaner with such a policy. I would check at some other local area cleaners to see what "standard policy" is. Also make sure the policy is clearly visible to customers and that you make sincere attempts to reach people before getting rid of their clothes.
 
Yep, the policy is written on the back of the ticket we give to customers after they drop off clothes.

Also, it's not like these are 31 day old orders. Most of the clothes are 6+ months old and some as old as a few years. you'd be amazed how people will bring in huge orders of clothes and never pick them up 😕
 
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