once you know you newegg

[honkydory]

When UPS doesnt update your tracking number and newegg doesnt charge your creditcard.... and no one responds to your customer service requests.

 

[intogamer]

Did you just order right now?

 

[honkydory]

No, 5 days ago. Sent the e-mail friday night.

 

[vshah]

was there something odd about your shipping address?

 

[Shawn]

n00b. I've never had any problems ordering from newegg.

 

[SSP]

Did u call them?

 

[honkydory]

No calls yet, thats tomorrow. Its the same address that they have always shipped to, so i dont think that is the problem.

 

[Kaspian]

Thats weird. I've never had a problem with them. And I've been shopping there for many years.

 

[tfinch2]

Once you know, you stop crying about Newegg.

 

[SpiderWiz]

I actually prefer Newegg .

 

[nweaver]

realize that this is likely one of the very few screwups that you will ever see newegg do, and they will likely make it right in the end. There is a reason they exploded in popularity, and continue to grow like wildfire in a scene that has been very hard to break into, and very easy to get a bad rep from.

 

[iRONic]

Send a PM to NeweggSupport.

 

[jjzelinski]

Why are there people bashing this guy? That's completely idiotic. Newegg is a decent company and all but THEY MAKE MISTAKES and may have done so in this guys case. He's understandably upset about that, and I'm sure you'd be whining like a little b1tch if it happened to you.

 

[jadinolf]

Originally posted by: tfinch2
Once you know, you stop crying about Newegg.

:laugh:

 

[Chaotic42]

Originally posted by: jjzelinski
Why are there people bashing this guy? That's completely idiotic. Newegg is a decent company and all but THEY MAKE MISTAKES and may have done so in this guys case. He's understandably upset about that, and I'm sure you'd be whining like a little b1tch if it happened to you.

Whoa, whoa, whoa, guy. Let's not bring logic and common sense into a thread. You'd think that having been here almost three years you'd have gotten a handle on this concept.

To the OP, be patient. I know it's hard, but Newegg doesn't have their reputation for no reason. PM NeweggSupport and email Newegg themselves. You'll get it sorted out.

 

[fredhe12]

You can also try the chat support feature on their site. They have yet to fail me, but mistakes happen. Their chat support reps are excellent and have always been able to take care of any problems. Good luck - hope it all gets sorted out in the end.

 

[Bateluer]

As least they haven't charged you money yet. Call them when your able.

 

[jman19]

Originally posted by: Shawn
n00b. I've never had any problems ordering from newegg.

Yeah, it is his fault that Newegg is giving him lousy service... :roll:

 

[Xavier434]

Newegg's response times and customer service have always been top notch for me. Just give them a call and they will fix it for you.

 

[Train]

you ordered on a friday night? Well theres your problem, even a reputable company could foul that one up. Guess who works the warehouse on friday nights? The biggest n00bs in the company, thats who.

 

[Goosemaster]

Did you give them enough money?

I find that offering them fistfuls of cache..er...you know, works.

 

[daveshel]

Once you know better, you go back to smaller companies that remember what customer service means.

 

[honkydory]

I mean i love newegg, i have ordered numerous times from them and never had any problems... but yeah everyone/company/restruant has a bad day/order/whatever... just sucks when its yours

 

[FoBoT]

just refuse the shipment when it arrives, that'll show'em

 

[iRONic]

Originally posted by: honkydory
I mean i love newegg, i have ordered numerous times from them and never had any problems... but yeah everyone/company/restruant has a bad day/order/whatever... just sucks when its yours

Have you sent NeweggSupport a PM?

http://forums.anandtech.com/me..._key=y&keyword1=Newegg