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OMG Massive credit card fraud

W

welst10

Platinum Member
Today I received a credit card statement from ATT Universal Card (issued by citibank). The name and address are mine. But the account number is NOT (I do have an ATT card, but it has a different account number). I called the customer service. This account has different password and social security number. So this account is someone else's, not mine. It has an old balance of $5573. The CSR closed the account and sent the case to their fraud dept. I think the person who owns the card used my name when applying and spent a large amount on it and then changed billing address to my address too. I hope citibank catch this criminal. The CSr didn't say whether they will contact me regarding the investigation results. But I really want to know who stole my identity.

EDIT: oops wrong forum by accident, mod please delete
 
I don't see how the account could have been opened in the first place if the social security # didn't match the name.

These two pieces of basic information absolutely have to match..

Something smells fishy..
 
Yep! I believe Social Security is the KEY! Many people have the same name!! I think they (Credit card Co) mixed up the address!! YOUR'bee be fine@
 
Originally posted by: GPz1100
I don't see how the account could have been opened in the first place if the social security # didn't match the name.

These two pieces of basic information absolutely have to match..

Something smells fishy..
Click to expand...

You sure they have to match...I use a nick name on my credit cards (this exact one too) as opposed to my legal name and I don't believe its on file with my legal name, or whether you can have this info attached to your records. Never had an issue with it, except for the first time this weekend some cashier at Home Depot asked me if it was in fact my card...

Hopefully things are ok...I can't imagine this mistake happening unless some bug in the system gave you both the same SS#.
 
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