OMG. Kill 'em all!

[SmoochyTX]

Honestly, you should just take this as a lesson learned rather than trying to get them to pay for something that you should have brought to their attention a LONG time ago. You're more upset at yourself at this point than you are at Jiffy Lube because you've known about the leak since August and realize you should have done something about it before now.

And most people I know (including car-stupid people) would notice something leaking underneath their car and at least question it to somebody that knows a tiny bit about cars. That you know about cars and let it go on so long says more about you than it does Jiffy Lube.

 

[Eli]

Originally posted by: SmoochyTX
Honestly, you should just take this as a lesson learned rather than trying to get them to pay for something that you should have brought to their attention a LONG time ago. You're more upset at yourself at this point than you are at Jiffy Lube because you've known about the leak since August and realize you should have done something about it before now.

And most people I know (including car-stupid people) would notice something leaking underneath their car and at least question it to somebody that knows a tiny bit about cars. That you know about cars and let it go on so long says more about you than it does Jiffy Lube.

You people are misunderstanding me. It's not like it was gushing. There were no puddles. I just noticed that there is a drip on the end of the drain plug and a smattering of them in the driveway, probably from when I was parked all weekend or something.

I didn't think it was a big deal, like I said I chalked it up to them not replacing the gasket. But being car minded, the fear of stripped threads was still on my mind - I don't know how much they torqued the bolt down or anything.

I really don't think the time or leak thing should matter. What if it hadn't been leaking at all? Would that make it their fault then? 😕

They broke my shit. Period.

 

[SandEagle]

sorry, gotta post this in every jiffy lube thread i see. hope it save a lot of headache for some of you

http://www.youtube.com/watch?v=wiCAJ8ULnaI

http://www.youtube.com/watch?v=ch57PK2fAL0

 

[SmoochyTX]

Originally posted by: Eli

Originally posted by: SmoochyTX
Honestly, you should just take this as a lesson learned rather than trying to get them to pay for something that you should have brought to their attention a LONG time ago. You're more upset at yourself at this point than you are at Jiffy Lube because you've known about the leak since August and realize you should have done something about it before now.

And most people I know (including car-stupid people) would notice something leaking underneath their car and at least question it to somebody that knows a tiny bit about cars. That you know about cars and let it go on so long says more about you than it does Jiffy Lube.

You people are misunderstanding me. It's not like it was gushing. There were no puddles. I just noticed that there is a drip on the end of the drain plug and a smattering of them in the driveway, probably from when I was parked all weekend or something.

I didn't think it was a big deal, like I said I chalked it up to them not replacing the gasket. But being car minded, the fear of stripped threads was still on my mind - I don't know how much they torqued the bolt down or anything.

I really don't think the time thing should matter. What if it hadn't been leaking at all? Would that make it their fault then? 😕

And what if it had been leaking before you brought it to them and just didn't realize it? Certainly, a car savvy person such as yourself would have done something about it then right? So why didn't you do it after the oil change?

All I'm trying to say is that by waiting so long you have put yourself in a corner. You did nothing to mitigate damages and NOW you want to do something about it? If I was the original Jiffy Lube shop, I'd tell you to pound sand.

 

[SampSon]

I'm going to take the approach of, why should jiffy lube "bend over backwards" for someone who let a perceived problem go for 6-7 months and 18K miles?
That's like buying something from walmart, realizing there is a crack in it just after you bought it, but using it for 6 months then expecting a return for a superior product and a store credit.

I'm all for you getting everything you want from Jiffylube, but it's not going to happen. A rental car? Hell, rental cars are still an option on most insurance policies.

In my opinion the bottom line is that there are two parties at fault here, Jiffylube for likely causing the problem and you for waiting 6 months to address it while having knowledge of a potential issue.

 

[olds]

Originally posted by: Bignate603
I had them install a bad fuel filter, it cracked and was spilling gas everywhere. The one that did it wasn't close (3,000 miles away) and they assured me that the one here would take care of it. The one here gave me a resounding hell no, saying they were franchised and that they weren't going to pay for another franchise's problem.

Next time have them install a good fuel filter and you won't have to go through that crap.
WTF were you thinking, trying to save money?

 

[Eli]

Originally posted by: SmoochyTX

Originally posted by: Eli

Originally posted by: SmoochyTX
Honestly, you should just take this as a lesson learned rather than trying to get them to pay for something that you should have brought to their attention a LONG time ago. You're more upset at yourself at this point than you are at Jiffy Lube because you've known about the leak since August and realize you should have done something about it before now.

And most people I know (including car-stupid people) would notice something leaking underneath their car and at least question it to somebody that knows a tiny bit about cars. That you know about cars and let it go on so long says more about you than it does Jiffy Lube.

You people are misunderstanding me. It's not like it was gushing. There were no puddles. I just noticed that there is a drip on the end of the drain plug and a smattering of them in the driveway, probably from when I was parked all weekend or something.

I didn't think it was a big deal, like I said I chalked it up to them not replacing the gasket. But being car minded, the fear of stripped threads was still on my mind - I don't know how much they torqued the bolt down or anything.

I really don't think the time thing should matter. What if it hadn't been leaking at all? Would that make it their fault then? 😕

And what if it had been leaking before you brought it to them and just didn't realize it? Certainly, a car savvy person such as yourself would have done something about it then right? So why didn't you do it after the oil change?

All I'm trying to say is that by waiting so long you have put yourself in a corner. You did nothing to mitigate damages and NOW you want to do something about it? If I was the original Jiffy Lube shop, I'd tell you to pound sand.

WHY? That doesn't make any sense! I'm a consumer, I'm not a "car savvy person". My car savvyness doesn't matter. I paid them for a service, and they fucked my shit up. If I was the typical Jiffy Lube customer, this wouldn't have been noticed until I came back 3 months later for my regular oil change and they couldn't put my drain bolt back in. Time does not matter(within reason).

Please explain yourself better.

 

[Eli]

Originally posted by: SampSon
I'm going to take the approach of, why should jiffy lube "bend over backwards" for someone who let a perceived problem go for 6-7 months and 18K miles?
That's like buying something from walmart, realizing there is a crack in it just after you bought it, but using it for 6 months then expecting a return for a superior product and a store credit.

I'm all for you getting everything you want from Jiffylube, but it's not going to happen. A rental car? Hell, rental cars are still an option on most insurance policies.

In my opinion the bottom line is that there are two parties at fault here, Jiffylube for likely causing the problem and you for waiting 6 months to address it while having knowledge of a potential issue.

sigh

Read my post again. I initially changed my oil because I was about to drive 1,400 miles and it had been 18,000, which is about as long as the Pennzoil Platinum I was running was good for.

I had about 6,000 miles on the oil I just changed. The only thing I've done wrong (in Jiffy Lube's eyes) is go longer than 3,000 miles.

What the hell is wrong with you people? If this happened to any of you, you would be as furious as I am. Maybe this should be moved to the garage. 😛

The only reason I added any of that information to the story was to give depth. It does not matter as far as Jiffy Lube is concerned.

 

[brtspears2]

Same thing happened to me at EZ Lube. Took my Civic there, got a small leak from the bolt. Took it back. All the guy did was tighten the bolt some more and wipe it down.

Went to a shop, said the bolt was stripped and will need to tap a larger one in. Sure, 80 bucks later, no more leak. Went back to EZ Lube, they blamed me for fixing it and would not help me.

These places prey on idiots to buy their fuel injection cleaner (pour some stuff into your gas), transmission fluid exchange, air filters, or engine flush (hey let me kill your engine!)

 

[lxskllr]

Give them a call, but expect the worst, and I wouldn't pursue it. Consider it a lesson learned, and if you need work done in the future, support your local small shop. I find the guys at gas stations generally know what their doing, and are true mechanics, as opposed to plug up a computer and replace part kind of shop.

 

[Eli]

Originally posted by: brtspears2
Same thing happened to me at EZ Lube. Took my Civic there, got a small leak from the bolt. Took it back. All the guy did was tighten the bolt some more and wipe it down.

Went to a shop, said the bolt was stripped and will need to tap a larger one in. Sure, 80 bucks later, no more leak. Went back to EZ Lube, they blamed me for fixing it and would not help me.

These places prey on idiots to buy their fuel injection cleaner (pour some stuff into your gas), transmission fluid exchange, air filters, or engine flush (hey let me kill your engine!)

Hmm... 80 bucks isn't too bad. Maybe I will just pay to have it fixed and call it a day rather than trying to argue with them.

I must admit that the idea of drilling and/or tapping my oil pan while its still on the engine is quite frightening though. :Q

 

[Howard]

Moral of the story: If the only place you can change your oil at is Jiffy Lube, don't change it.

 

[WaTaGuMp]

Originally posted by: Eli

Originally posted by: brtspears2
Same thing happened to me at EZ Lube. Took my Civic there, got a small leak from the bolt. Took it back. All the guy did was tighten the bolt some more and wipe it down.

Went to a shop, said the bolt was stripped and will need to tap a larger one in. Sure, 80 bucks later, no more leak. Went back to EZ Lube, they blamed me for fixing it and would not help me.

These places prey on idiots to buy their fuel injection cleaner (pour some stuff into your gas), transmission fluid exchange, air filters, or engine flush (hey let me kill your engine!)

Hmm... 80 bucks isn't too bad. Maybe I will just pay to have it fixed and call it a day rather than trying to argue with them.

I must admit that the idea of drilling and/or tapping my oil pan while its still on the engine is quite frightening though. :Q

Drilling and tapping it is not hard, you apply grease to the drill bit and the tap and that grabs the shavings.

 

[lxskllr]

Originally posted by: Eli


I must admit that the idea of drilling and/or tapping my oil pan while its still on the engine is quite frightening though. :Q

It wouldn't be bad. With an aluminum pan, the bits you don't get will get ground up by the engine.

 

[Eli]

Originally posted by: lxskllr

Originally posted by: Eli


I must admit that the idea of drilling and/or tapping my oil pan while its still on the engine is quite frightening though. :Q

It wouldn't be bad. With an aluminum pan, the bits you don't get will get ground up by the engine.

:Q:laugh::Q

Originally posted by: WaTaGuMp

Drilling and tapping it is not hard, you apply grease to the drill bit and the tap and that grabs the shavings.

I'm aware of these methods. I still don't like it. 😛

 

[SampSon]

Originally posted by: Eli

Originally posted by: SampSon
I'm going to take the approach of, why should jiffy lube "bend over backwards" for someone who let a perceived problem go for 6-7 months and 18K miles?
That's like buying something from walmart, realizing there is a crack in it just after you bought it, but using it for 6 months then expecting a return for a superior product and a store credit.

I'm all for you getting everything you want from Jiffylube, but it's not going to happen. A rental car? Hell, rental cars are still an option on most insurance policies.

In my opinion the bottom line is that there are two parties at fault here, Jiffylube for likely causing the problem and you for waiting 6 months to address it while having knowledge of a potential issue.

sigh

Read my post again. I initially changed my oil because I was about to drive 1,400 miles and it had been 18,000, which is about as long as the Pennzoil Platinum I was running was good for.

I had about 6,000 miles on the oil I just changed. The only thing I've done wrong (in Jiffy Lube's eyes) is go longer than 3,000 miles.

What the hell is wrong with you people? If this happened to any of you, you would be as furious as I am. Maybe this should be moved to the garage. 😛

The only reason I added any of that information to the story was to give depth. It does not matter as far as Jiffy Lube is concerned.

I have no problem reading and comprehending your post. I did mix up the number of miles you had on the oil, not the time frame. I apologize, but it doesn't change much.

Back in August, I had my oil changed at Jiffy Lube.

Ever since then, I've noticed a slight leak from the drain bolt. Since it was slow and only slightly annoying at best, I ignored it and chalked it off to them not replacing the gasket. In the back of my mind however, I feared the worst; that they had stripped out or cross threaded the drain pan threads.

You knew about a problem for 6 months and admittedly did nothing about it. Who's fault is that, Jiffylube's?

It may not be the same exact situation but I've done something similar. I've had issues with my cooling system that I had fixed, realized shortly after wards that the problem wasn't totally fixed, but didn't go back to them for whatever reason. I didn't get infuriated with them for not fixing the problem and expect them to fix everything free of charge and rent me a car.

I chalked it up as me being a lazy asshole that decided not to take immediate action, as I had other life issues to deal with. So I went to another shop where I frequent and had them correct the problem. Yes my issue was a simple matter of the original tech not filling up the cooling system properly, but I didn't go back months later and bitch about them messing it up.

I mean get real. Who are you actually more mad at, them for making the error or you not doing shit about it for 6 months?

 

[BoomerD]

I certainly don't blame you for being pissed...I'd be mad as hell too...

the point is that you noticed the leak but did nothing about it for several months.

Yes, a lot of the time, crappy oil change places do a shitty job and you get "frame leaks" when they spill oil and it drips off the frame.

That usually doesn't last long. After a week, if you still had oil drips, you SHOULD have taken it to the nearest Jiffy Lube and had them look at it.

I'm sure they'd have "found nothing wrong" and sent you on your way, but that would have established a "paper trail" for your claim. You'd have evidence that you tried to resolve the issue if it continued to leak...

 

[AnonymouseUser]

Originally posted by: Eli

Originally posted by: AnonymouseUser
A new drain pan is overkill, and I highly doubt Jiffy Lube will replace that for you. Get an oversized drain plug and tap the stripped hole to the new size.

I realize that, but it's the point of the matter. It wasn't broken before, and it is now.

So what if you did actually convince the local Jippy Lube to replace the drain pan? Would you let them do the work? The other location couldn't even remove and replace ONE bolt properly, now they would have to remove and replace a dozen or so.

As for the metal shavings, that is an easy fix. After you tap and install the new bolt, add just a quart or two of oil to the engine, let it sit for a few minutes (do not start the car yet!) so it travels to the pan and pools there, then drain it. Repeat if you really feel it's necessary, then just finish your oil change and be done with it.

 

[Yreka]

If you dont want to tap, or replace the pan, they make an oversized plug with a secondary smaller plug in the middle. These work fairly well, as you drive the larger plug in and leave it. The smaller plug is used to drain the oil so you dont need to keep working the damaged threads.

It looks similar to this without the bottom nut and nylon washers.

 

[Vette73]

Originally posted by: AnonymouseUser
A new drain pan is overkill, and I highly doubt Jiffy Lube will replace that for you. Get an oversized drain plug and tap the stripped hole to the new size.

Yep this is what will happen.

 

[rh71]

too much time has passed

 

[SphinxnihpS]

What gasket?

 

[Squisher]

Originally posted by: Eli

Originally posted by: lxskllr

Originally posted by: Eli


I must admit that the idea of drilling and/or tapping my oil pan while its still on the engine is quite frightening though. :Q

It wouldn't be bad. With an aluminum pan, the bits you don't get will get ground up by the engine.

:Q:laugh::Q

Originally posted by: WaTaGuMp

Drilling and tapping it is not hard, you apply grease to the drill bit and the tap and that grabs the shavings.

I'm aware of these methods. I still don't like it. 😛

I'm not sure you'll even have to drill and tap. All the oversized oil pan bolts I've seen are self tapping and push the metal out of the way. I think I would still vacuum around the inside of the plug hole with small pipe/hose taped to the vacuum hose and it won't hurt to leave the plug out and pour the ~5 quarts of old oil you drained out, back through the engine block to flush any latent chips out.

 

[alkemyst]

Originally posted by: MagnusTheBrewer
Jiffy Lube will deny all responsibility because you didn't notice it before you left their garage. Cuz, that's the way THEY roll.

Not to mention you already worked on it.

 

[Aikouka]

Originally posted by: SphinxnihpS
What gasket?

I assume he means the seal between the oil filter and the oil filter housing. Jiffy Lube and such places have been known to not ensure the surface is clear before placing the new filter on.