OMG, Averatec's policy sux!

[HJB417]

My sister bought a refurb averatec laptop, and it's a sweet system, but the restore cds both say "disc 1 of 2", and averatec says I need to pay $30 for a new set of cds, plus s/h. That's f***king ghetto! I can't even use the XP key under the computer w/ some random XP CD, according to them.

 

[DainBramaged]

Whiskey Tango Foxtrot, that is jacked yo.

 

[NogginBoink]

Call and talk to the next person in the phone queue. Ask to speak to a manager. Point out that they shipped a defective/incomplete product. Be nice and polite. It will get you much further than yelling and screaming will.

 

[DurocShark]

And if all else fails, drive over there and poop on their cars. All of 'em. Might have to keep things plugged up for a while, but I have confidence you can do it.

Seriously, they won't even let you send in one of the disc 2's in exchange? Really lame...

/adds Averatec to do not buy from list... :|