Ok, I need cheering up

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Russ

Lifer
Oct 9, 1999
21,093
3
0
Jean,

If somebody is going to sue, they're going to sue. But, getting the word out to them so that if it happens you'll be able to say you warned them is likely to pretty much eliminate the possibility. In all the years I've been in business, nobody has ever even threatened to sue me for data loss. In other words, I think you're worrying about something that is unlikely to ever happen.

In addition, you were not aware of problems with the drives when you sold them, so that's not an issue.

Russ, NCNE
 

linuxboy

Elite Member
Oct 9, 1999
2,577
6
76
hit me with some jokes or funny photochops to help me wash down 24 60GXP hard drives ...

Once there was a woman named baffled. She climbed and fell off a scaffold. OUCH. Then she went home and (apaprently) started eating 24 60GXP hard drives. HOTTAMALE. She grew mighty thirsty, and with no liquids present, let's hope she survives !

With a moan she cried out to anandtech: "help me, I die from a pain in the neck. Will someone amuse me before I take crack?"

and so the good people of Anandtech OT provided baffled with hours and hours of hilarity. She's better now. Smiling even. :) And her good graces can be seen spreading cheer all throughout the lands of Anandtechia AND OT. If you listen real hard, you'll even hear her voice...

...maaaany....bloonde....mo...me....nts

Cheers ! :)
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,229
2,539
126
www.theshoppinqueen.com


<< hit me with some jokes or funny photochops to help me wash down 24 60GXP hard drives ...

Once there was a woman named baffled. She climbed and fell off a scaffold. OUCH. Then she went home and (apaprently) started eating 24 60GXP hard drives. HOTTAMALE. She grew mighty thirsty, and with no liquids present, let's hope she survives !

With a moan she cried out to anandtech: "help me, I die from a pain in the neck. Will someone amuse me before I take crack?"

and so the good people of Anandtech OT provided baffled with hours and hours of hilarity. She's better now. Smiling even. :) And her good graces can be seen spreading cheer all throughout the lands of Anandtechia AND OT. If you listed real hard, you'll even hear her voice...

...maaaany....bloonde....mo...me....nts

Cheers ! :)
>>





LOL, yeah you folks are the best :D
 

Azraele

Elite Member
Nov 5, 2000
16,524
29
91


<< do you think an advisory plus another strong reminder about backup would be enpough to protect me from a potenial suit for selling recommending/selling known defective hardware ? >>


I would think a notice put up would. Next time you're in Wal-Mart, check out their service counters. They usually have little warning flyers about products they've sold that have since been known to have problems.

I wouldn't sweat it. If you spent all your time worrying about what ifs, you'd miss all the good stuff. There will always be what ifs. Even if the drives had no known problem, someone might get a wild hair and decide to sue you if one failed. Just take it in stride. Chances are, you're worried about nothing.
 

Geekbabe

Moderator Emeritus<br>Elite Member
Oct 16, 1999
32,229
2,539
126
www.theshoppinqueen.com


<<

<< do you think an advisory plus another strong reminder about backup would be enpough to protect me from a potenial suit for selling recommending/selling known defective hardware ? >>


I would think a notice put up would. Next time you're in Wal-Mart, check out their service counters. They usually have little warning flyers about products they've sold that have since been known to have problems.

I wouldn't sweat it. If you spent all your time worrying about what ifs, you'd miss all the good stuff. There will always be what ifs. Even if the drives had no known problem, someone might get a wild hair and decide to sue you if one failed. Just take it in stride. Chances are, you're worried about nothing.
>>




I hope so, I've worked hard at develping a rep.. I worrry about and protect client data as if it were my own, situations like this distress me greatly. My customers are the smartest people in the world for choosing to spend their money with me, really wouldn't want anything changing their minds about that !
 

AreaCode707

Lifer
Sep 21, 2001
18,447
133
106
A man was walking down the street one day and he saw a "Salesman Wanted" sign in a window. He went in the store the owner came out and said "Can I help you?"

"I'I'IIII w'w'waannnttt j'j'jjoooobbbb." said the man.

"I don't know if this job would suit you because of your speaking problem." said the owner.

"I'I'III h'h'avvee a'a'a wif'f'fe annd 6'6' k'k'ids a'a'ndd I'I n'neeeed th'th'e j'joobb." said the man.

"O.K. Here are three Bibles. Go out and sell them." said the owner.

So the man went out and came back an hour later. "H'here'sss your mm'money." said the man.

The owner was impressed, so he gave the man a dozen more Bibles and sent him out.

The man came back in two hours and said "H'here'sss your mm'money."

The owner said "This is fantastic. You sold more Bibles in three hours than anyone has sold in a week. Tell me, what do you say to the people when they come to the door?"

"W'welll" said the man, "III r'r'ing the d'd'oor b'b'ell a'a'nd s's'say 'M'M'aaddammm, d'd'o y'y'ou w'w'ant t'to b'buy t'this B'Bible o'o'rrr d'd'o y'you w'w'w'ant m'me t't'o read it to you?"

 

Spike

Diamond Member
Aug 27, 2001
6,770
1
81
lol hotchic, that was a funny one. It took me a few min to read that last line though... :)

BTW, I like your sig, I am also kinda tired of my friends either telling me to check out this "chic" because she is hot or saying "whoa, nasty!" There never seems to be any middle ground for them. *sigh* I guess that is why I am the only one of the group who actually has a gf :)
 

AreaCode707

Lifer
Sep 21, 2001
18,447
133
106
How to tell the difference between a University, Polytechnic and a College?

When the lecturer walks in and says "Good Morning" in a University all the students ignore him.

When the lecturer walks in and says "Good Morning" in a College all the students say "Good Morning" back.

When the lecturer walks in and says "Good Morning" in a Polytechnic half the students fall asleep, half the students write it down and one at the back asks "Why?".
 

tm37

Lifer
Jan 24, 2001
12,436
1
0
I wouldn't worry too much,

As for sending out info to your customers, This is a tricky situation.

I would not send ANYTHING out unless in your statement of the potential problem you also provide a viable solution.

THe right thing to do is to of course let them know there is a potential for problems and offer to replace those drives AT a discount and then get rid of the IBM's OR set them up as a backup solution. Stress in your letter that the failure rate is only the 10-15%, whtever it may be. Let them know that IF they have a problem you are going to take care of it HOWEVER you cannot be responsible to reclaim data that has not been backed up. But understand that customers may demand that you replace these drives NOW even though you may only have two or three fail. If it were me, and it's not, I would let them know the potential for problems is there and give them options to minimize the risk.

I have always used maxtors My sister Still uses a 2.5 GB that I bought 4 years ago AND altuogh it is slow and loud (as well as small:)) It's stil chugging along. I really thought long and hard when I bought the last drive for my main system about going with IBM BUT the price difference was just too much for the 60GB I wanted.

I was considering going IBM for my file server I am attempting BUT I am going to hold off on that. No sense in changing just for change.

Keep your chin up and keep smiling,

THE TM37 RULE OF LIFE ---> when you have a problem and you can fix it you should, if you can't fix it it's not your problem.

THis isn;t to stay I ignore problems just that I rarely get worked up over what may happen, I consern myself with what HAS happened and attempt to fix those small bumps that jump out of the road. Usually these occur when you least expect them to, mewhile if you are worring about something else you may totally miss the issue at hand.

Prepare for a problem BUT never fret over what may happen.

Good luck and may all your drives spin quickly and silently without fail:)