Oh boy...I think I just got hosed by the Repair Man

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NeoPTLD

Platinum Member
Nov 23, 2001
2,544
2
81
A hardstart kit is a $20 piece of part with a few wires coming off intended as a universal compressor starting relay replacement.

 

KarenMarie

Elite Member
Sep 20, 2003
14,372
6
81
for that money you could get a decent one from the local classifieds.

I would beat really upset if that happened to me.

But at least your fridge works now.

:)
 

Evadman

Administrator Emeritus<br>Elite Member
Feb 18, 2001
30,990
5
81
Once, a farmer's tractor broke down out in the middle of his field. He needed the tractor up and running as soon as possible, so he called the best tractor repair place on the planet to fix it. In less than 4 hours, a repairman was out to look at his tractor. He repairman looked at the tractor and saw how it had stopped. The repairman then got out his trusty ball-peen hammer, and gently tapped a large cylindrical thing mounted to the side of the engine.

The repairman then said, "All Done". The farmer got really mad at this. "How do you know it is fixed?!" The repairman told him to hop on in and try to start it. Of course, the tractor fired right up, and ran like a champ.

The farmer was estatic! "how much do I owe ya buddy?", said the farmer. The repairman handed him his bill.

"$700 dollars?! All you did was hit the damn thing with a hammer!" yelled the farmer.

The repairman replied, "You didn't pay me $700 to hit your tractor with a hammer. I did that for free. I charged you $700 for me to know which hammer to use, how many ounces it had to be, how hard to hit it, my 4 years of tractor repair chool to know all that, the time it took me to drive here, and the gas used in my truck to carry all them hammers".

Now you know. Parts is cheap. Knowledge is not. Next time get a book, a 2nd or 3rd estimate, or STFU.
 

Cuda1447

Lifer
Jul 26, 2002
11,757
0
71
Originally posted by: Evadman
Once, a farmer's tractor broke down out in the middle of his field. He needed the tractor up and running as soon as possible, so he called the best tractor repair place on the planet to fix it. In less than 4 hours, a repairman was out to look at his tractor. He repairman looked at the tractor and saw how it had stopped. The repairman then got out his trusty ball-peen hammer, and gently tapped a large cylindrical thing mounted to the side of the engine.

The repairman then said, "All Done". The farmer got really mad at this. "How do you know it is fixed?!" The repairman told him to hop on in and try to start it. Of course, the tractor fired right up, and ran like a champ.

The farmer was estatic! "how much do I owe ya buddy?", said the farmer. The repairman handed him his bill.

"$700 dollars?! All you did was hit the damn thing with a hammer!" yelled the farmer.

The repairman replied, "You didn't pay me $700 to hit your tractor with a hammer. I did that for free. I charged you $700 for me to know which hammer to use, how many ounces it had to be, how hard to hit it, my 4 years of tractor repair chool to know all that, the time it took me to drive here, and the gas used in my truck to carry all them hammers".

Now you know. Parts is cheap. Knowledge is not. Next time get a book, a 2nd or 3rd estimate, or STFU.



Rofl, good story.
 

Wingznut

Elite Member
Dec 28, 1999
16,968
2
0
Originally posted by: KarenMarie
for that money you could get a decent one from the local classifieds.
Yeah... But would it be any better than the 2-yr old fridge he has now? Probably not.

 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
8
81
I would've just found a Refrigeration forums and asked some questions. :p
 

skychief

Senior member
Jan 3, 2003
219
0
0
$225.00 sounds a bit high but at least he got the thing working. Imagine if he worked on it and couldn't get it to work but you still had to pay for a service call. I help a good friend on the weekends with his appliance repair business and he does things just the opposite. He charges a low service call fee but charges high for parts that way if it doesn't work you don't get gouged. He's been in the business for thirty years and has found that this works best for our area.
 

Eli

Super Moderator | Elite Member
Oct 9, 1999
50,419
8
81
Originally posted by: skychief
$225.00 sounds a bit high but at least he got the thing working. Imagine if he worked on it and couldn't get it to work but you still had to pay for a service call. I help a good friend on the weekends with his appliance repair business and he does things just the opposite. He charges a low service call fee but charges high for parts that way if it doesn't work you don't get gouged. He's been in the business for thirty years and has found that this works best for our area.
That's kinda cool, depending on your point of view.
 

slick230

Banned
Jan 31, 2003
2,776
0
0
Originally posted by: NeoPTLD
A hardstart kit is a $20 piece of part with a few wires coming off intended as a universal compressor starting relay replacement.

Wow, you know a lot! Did you pull that info from the top of your head, or did you learn it all from the posted link and a little Google search?
rolleye.gif
 

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
167
111
www.slatebrookfarm.com
Don't give me the crap about the price of knowledge... he clearly took advantage of the OP.
To put it in perspective to ATOT people, imagine going to someone's house to fix their computer, diagnosing within 5 minutes that it's the power supply, replacing the power supply (actually, what this repairman did was far easier), and charging them over $200 for the service. It would take minimal knowledge about refrigerators to replace the part that he did...
 

Wingznut

Elite Member
Dec 28, 1999
16,968
2
0
Originally posted by: DrPizza
Don't give me the crap about the price of knowledge... he clearly took advantage of the OP.
To put it in perspective to ATOT people, imagine going to someone's house to fix their computer, diagnosing within 5 minutes that it's the power supply, replacing the power supply (actually, what this repairman did was far easier), and charging them over $200 for the service. It would take minimal knowledge about refrigerators to replace the part that he did...
If you owned a small business, specializing in appliance repairs, how much would you charge per hour?

 

NeoPTLD

Platinum Member
Nov 23, 2001
2,544
2
81
Originally posted by: slick230
Originally posted by: NeoPTLD
A hardstart kit is a $20 piece of part with a few wires coming off intended as a universal compressor starting relay replacement.

Wow, you know a lot! Did you pull that info from the top of your head, or did you learn it all from the posted link and a little Google search?
rolleye.gif

I used it before. Hard start kit is solid state. Not only does it replace large assortment of the starting relay, it reduces the starting current. It makes it easier to start a mini cube fridge on an inverter.

You can install hard kit to meet specific demand like in my case. Or you can use it to simply replace the broken starting relay.
 

DrPizza

Administrator Elite Member Goat Whisperer
Mar 5, 2001
49,601
167
111
www.slatebrookfarm.com
Originally posted by: Wingznut
Originally posted by: DrPizza
Don't give me the crap about the price of knowledge... he clearly took advantage of the OP.
To put it in perspective to ATOT people, imagine going to someone's house to fix their computer, diagnosing within 5 minutes that it's the power supply, replacing the power supply (actually, what this repairman did was far easier), and charging them over $200 for the service. It would take minimal knowledge about refrigerators to replace the part that he did...
If you owned a small business, specializing in appliance repairs, how much would you charge per hour?

Certainly not $200 per hour...

($225 bill for a less than $25 part, plus well under 1 hour of labor)
Heck, I do a lot of diagnosing and repairing on the side at the pizza shop - I'm happy with dinner for pay for a 20 minute job.
 

n0cmonkey

Elite Member
Jun 10, 2001
42,936
1
0
Originally posted by: DrPizza
Originally posted by: Wingznut
Originally posted by: DrPizza
Don't give me the crap about the price of knowledge... he clearly took advantage of the OP.
To put it in perspective to ATOT people, imagine going to someone's house to fix their computer, diagnosing within 5 minutes that it's the power supply, replacing the power supply (actually, what this repairman did was far easier), and charging them over $200 for the service. It would take minimal knowledge about refrigerators to replace the part that he did...
If you owned a small business, specializing in appliance repairs, how much would you charge per hour?

Certainly not $200 per hour...

($225 bill for a less than $25 part, plus well under 1 hour of labor)
Heck, I do a lot of diagnosing and repairing on the side at the pizza shop - I'm happy with dinner for pay for a 20 minute job.

Do you pay employees? Do you have to drive a distance to meet with your clients? How much experience do you have? Any credentials?
 

dartworth

Lifer
Jul 29, 2001
15,201
10
81
Originally posted by: DrPizza
Originally posted by: Wingznut
Originally posted by: DrPizza
Don't give me the crap about the price of knowledge... he clearly took advantage of the OP.
To put it in perspective to ATOT people, imagine going to someone's house to fix their computer, diagnosing within 5 minutes that it's the power supply, replacing the power supply (actually, what this repairman did was far easier), and charging them over $200 for the service. It would take minimal knowledge about refrigerators to replace the part that he did...
If you owned a small business, specializing in appliance repairs, how much would you charge per hour?

Certainly not $200 per hour...

($225 bill for a less than $25 part, plus well under 1 hour of labor)
Heck, I do a lot of diagnosing and repairing on the side at the pizza shop - I'm happy with dinner for pay for a 20 minute job.

Get in the real world dude...lol
 

TallBill

Lifer
Apr 29, 2001
46,017
62
91
we were 100 an hour during normal hours at my old job. 1 hour min + parts + driving. granted it was business pc repair and wiring repair, but still.
 

StageLeft

No Lifer
Sep 29, 2000
70,150
5
0
Originally posted by: Phocas
Originally posted by: CPA
This is one of those times that I would have not thought twice about paying that much to fix it.

First, because I, nor am I guessing you, would have been able to figure out the problem.

Second, a new fridge would have cost 2 to 3 times as much.

Depending on the fridge, here is a cheap new one from best buy for 280.
I can find a dorm room one for under 100, btu I bet the op's fridge was one that could be used in a kitchen for a family, and that $280 job you listed sure can't be :) I think a full size fridge starts around 600, but really you want to pay 800 and up if you want a good/nice one.

It would have been nice if the OP had of given a break-down of the repair bill. This does sound like a pretty easy repair. I shouldn't think a guy like that should be charging more than around $60-90 hour ($90 being very kind) with maybe an hour minimum labor, so the part plus charging $100 to simply drive out there does seem steep.

 

bmacd

Lifer
Jan 15, 2001
10,869
1
0
The OP couldn't fix his own fridge, so he calls out for service. The serviceman fixes the fridge and gives him a bill with a competitive rate. What's the problem? Hell, the repairman has to put food on the table, gas in his car, pay for his parts, pay the bills at his business. If the OP had a problem with the amount he owes, he should have asked rates PRIOR to having his fridge worked on. All you guys screaming "call the BBB" make me sick. I hope i never have to help any of you little b|tches whining.

-=bmacd=-
 

DurocShark

Lifer
Apr 18, 2001
15,708
5
56
I'm tired of ya'll griping about techs...

I did my time as a PC tech. I didn't even get in my car without at least a guarantee of $60. At the time I was able to add serious markups to the parts too. When PC parts became commodities (read: 20% max markup) that's when I got out.

You're paying the price for the tech's knowledge. What do you do for a living? Do you make more than minimum wage? Do you think a minimum wage monkey could do your job? That's how the repair guys feel. You gotta pay for their time. Their knowledge. The overhead (vehicle, advertising, inventory, etc.)

Just like taking a car to a mechanic. Yeah, it costs you. So what? If you can't/won't do it yourself, you gotta pay.
 

tm37

Lifer
Jan 24, 2001
12,436
1
0
I fixed medical equiptment and I can tell you that many of you realy have no idea how bussiness works.

When I would go on site minimum charge was $175 and that was if they were within 30 miles.

Parts we typically made anywhere from 30% to well over 400% depending on the part.

We were very competative on price.

The thing to remember is that not all of his jobs are that easy. I wish every repair was a broken wire.
 

Auxano

Member
Jan 27, 2001
149
0
0
I would have charged around $125.00 for this repair - Why don't you call him and say that you think he (by mistake :)) overcharged you!

 

tm37

Lifer
Jan 24, 2001
12,436
1
0
Originally posted by: Auxano
I would have charged around $125.00 for this repair - Why don't you call him and say that you think he (by mistake :)) overcharged you!

BUT would you have know what to do?

 

Vic

Elite Member
Jun 12, 2001
50,422
14,337
136
Originally posted by: DrPizza
Don't give me the crap about the price of knowledge... he clearly took advantage of the OP.
To put it in perspective to ATOT people, imagine going to someone's house to fix their computer, diagnosing within 5 minutes that it's the power supply, replacing the power supply (actually, what this repairman did was far easier), and charging them over $200 for the service. It would take minimal knowledge about refrigerators to replace the part that he did...
BS. Did the OP know how to fix his fridge? Does his fridge work now? What made the fridge work, the small part... or the repairman's knowledge and experience of what part was needed? When the OP was without his fridge, how much was that knowledge worth to him so that his fridge would work again? You got it, $225 bucks.

You fscking Socialists suck :frown:
 

hevnsnt

Lifer
Mar 18, 2000
10,868
1
0
Originally posted by: Eli
I would've just found a Refrigeration forums and asked some questions. :p


Yup.. Or called a bunch of Refrigerator repairmen and ask them what they think is the problem.. Most Repair guys are pretty cool about that stuff and will give up the goods. My Furnace went out one day when it was freaking 10000deg below zero, and it was on a sunday.. After finding it would cost almost $300 to get anyone out there, I started asking what the problem is and how to fix it. 3-4 people told me what they thought it was (all the same part) and how to fix it myself. So that is what I did for the cost of the part $25.
 

Megamorph

Senior member
Nov 25, 2001
568
0
0
The break down on the repair bill was $190 for the part (shown in the link in this thread for $28) and $35 labor (standard hourly rate in my area). Someone in this thread suggested that I was exaggerating. I am not. If anyone has ever done this repair, you would know how simple it is. It literally took less than 10 minutes from the moment he walked through my door until he was pulling out of my driveway.

Here's what I think would have been reasonable...The $28 part probably cost him less since he owns a business a buys a lot of them. Let's say the part cost him $20. He could mark it up 300% ($60) and charge me the full hourly rate ($35) for a total of $95. Or if he really wanted to gouge me, he could mark it up 400% and charge me $80 for the part.

CHARGING ME $190 FOR THE PART ON TOP OF HIS FULL HOURLY LABOR RATE IS UNETHICAL, AT BEST.