OfficeXP sp1 problems

[Davegod75]

I download it, it starts installing, it asks for cd which i put in, then it gives me an error saying it cannot find office1.cab.

That file is nowhere to be found on the cd. Anyone else have this problem?

 

[leeland]

sounds like you have a bad download of the entire program....just try to redownload it from some place else

 

[Davegod75]

download of the program? you mean office or the SP1..i did not download office

 

[jkoXP]

i had a problem similar to yours.... but it said it couldnt install cus of a possible hotfix i installed? what? it wont work

 

[skyline315]

yeah im having the same problem! when i try to install the service pack, it is saying that i have already installed an update or something along those lines and it asks me to cancel or retry. anyone know why it does this?

 

[Davegod75]

no one seems to be having my problem though.... not finding office1.cab on the cd. Is office1.cab even on any of the cd's?

can you all check to see if it's on your cd's?

 

[skyline315]

no, i didnt see that file on my cd, unless its buried deep somewhere. regardless, i didnt get the message youre getting. is it a retail copy?

 

[Davegod75]

oem

 

[c0rv1d43]

I'm curious. Are those who are having trouble with SP1 using systems with the multi-language pack installed? Only reason I ask is that this was the only proviso I saw with respect to installing the Office service pack.

- Collin

 

[Davegod75]

pretty sure i don't have language packs installed. I did choose complete when i did the installation though.

 

[c0rv1d43]

<< pretty sure i don't have language packs installed. I did choose complete when i did the installation though. >>



I"m not sure we're all on the same wavelength here.

On the machine I'm sitting at I have Office XP Standard installed. When I installed Service Pack 1 today on two machines with this office suite (one as a direct update from the Office Update site, the other using the downloaded oxpsp1.exe file) I was given the usual message about the authorization not being present and my needing to put the Office XP setup CD in the drive. (I'm sorry, but I forget the exact wording.) If I look on the Office XP setup CD I do indeed see the OFFICE1.CAB file referred to in your earlier message. So, if the CD is in place, and if it has been recognized by the system, I would think that the SP1 installation process would find that file. Are you certain you're using the first CD in the Office setup set? Which version of Office are you running? Mine is Office XP Standard. This is baffling.

BTW, you said something in your most recent message about choosing "complete" when you did the installation. Do you mean the inital Office installation? That doesn't matter for the purposes of installing the service pack. You still have to provide the CD to get the service pack to finish updating Office? Is that the sticking point here?

Sorry if I'm being dense, but sometimes it's the little things that get you. I've had Office service pack installations I was doing for others (I just started using it, myself.) fail because I click too soon on the OK button on the little message box that told me to insert the CD. (You have to wait for the drive to spin up and for the CD to be recognized. It used to be really bad on some previous versions of Office because the failure was totally uninformative. I was totally flummoxed until I thought to try again and be patient before clicking OK. But I don't think it's that bad any more.)

- Collin

 

[Davegod75]

Sorry i guess i wasn't following what u were asking too well.

I'm stuck at the point where i have to put in the cd. it reads it and then the message pops up saying cannot find office1.cab. I have office XP professional, and yes i'm using the first cd.

thanks for you time in helping

 

[PliotronX]

A lot of people are having similar problems. Try following these instructions:



<< firstly it will be easier to just uninstall your current office xp
installation.
Ok run this in the command box (start/run)
D:\setup /a
this will copy the stuff from the office cd to the hard disk
this creates a administration installation point on your HD (c:\office)

then download the service pack from this place (40megs) http://download.microsoft.com/download/officexpstandard/sp/oxpsp1/w98nt42kme
xp/en-us/oxpsp1a.exe

open the exe and extract the to files to c:\config.msi
create a "temp" dir in C drive

then run these 2 commands in the run box again (separately 1 after the
other)

msiexec /p C:\Config.Msi\MAINSP1_Admin.msp /a C:\Office\PROPLUS.MSI
SHORTFILENAMES=TRUE /qb /L* c:\temp\1.log

msiexec /p C:\Config.Msi\OWC10SP1_Admin.msp /a C:\Office\OWC10.MSI
SHORTFILENAMES=TRUE /qb /L* c:\temp\2.log

it will seem like a quick operation but open the log files created to see if
the msi patch updates were successful (right at the end)

then reinstall office xp from the c:\office location like normal

and now you have a office XP installation which is fully updated >>

 

[Davegod75]

is that slipstreaming the service pack?

 

[PliotronX]

That's what it appears to be I haven't done this myself, as I didn't have any problems with installing the 17.4Meg SP1 patch. However, quite a few people have said this slipstreaming works. Though since slipstreaming requires you to uninstall Office, you could first try the administrative SP1 patch, some people have reported this works whereas the 17.4Meg patch doesn't. It's almost 40Megs, so you may want to skip downloading it if you're on 56k and go straight for the slipstreaming. Good luck!

 

[Davegod75]

ah downloading = no problem.. campus network here. trying the install now

 

[c0rv1d43]

Davegod75,

Please let us know how you make out. This is very interesting. I'd really like to know what is causing the issues that some people are having with the SP1 installation. It's so weird for the system to be unable to see the .cab file on the CD.

- Collin

 

[Davegod75]

where is it on the cd...the root directory?

 

[c0rv1d43]

Yes, indeed. On both the Pro and Standard version Office XP setup CDs I have here, the CAB file is definitely in the root directory of the CD.

- Collin