So, I've been working at a pretty decent place for about 5 months. Comparing to my last couple jobs, it's heaven. I'm a Sys Admin for a health services company with many facilities, we got a department of 7--Me, another sys admin, network/hardware tech, project manager, help desk tech, and support/training, and our boss, director.
I'm of course well versed in help desk support but i was practically promised that as sys admin i wouldn't be bothered to do that type of stuff since we have 2 others that fill that roll, no problem. As time went on, the support/training woman realized I know my shit, and started taking advantage of it. As a new guy I didn't mind helping out, she'd call for help or questions with stuff, more and more often. Keep in mind, this is for very basic troubleshooting, in addition to the 'I'm too busy can you help by doing this for me, it needs to be done right away" rhetoric.
I got fed up last week when we setup a server software upgrade on our test network for her to verify--she got frustrated because Word wasn't installed on the server and she had 'nowhere' to put her screenshots. Never mind there are a hundred ways to do this, she got mad because I'm 'making things difficult.'
Sparing anymore details, she again got frustrated with me today for the same reasons. She 'had' to leave to another facility and wanted me to finish up what she was doing on a phone call with our vendor, again for this same test system, because I'm 'here.' I basically got on her case about how just because I'm around doesn't mean I have nothing better to do than do her job for her. She apologies, says that's not how she means to come off--little does she know that I know she thinks that I have nothing better to do all day.. so that's how she justifies asking me to take things off her plate.
Anyway, I feel bad/shitty that I have to confront a co-worker so soon into my job, and I'm always willing to help those who try to help themselves, but this woman is just a whole other case. What would you guys have done?
cliffs;
- co-worker gets frustrated i don't help her/do her job, thinks i'm always available for it
- i tell co-worker i got more important things to do than her job
- i feel bad for confronting her because i'm a relatively new employee
I'm of course well versed in help desk support but i was practically promised that as sys admin i wouldn't be bothered to do that type of stuff since we have 2 others that fill that roll, no problem. As time went on, the support/training woman realized I know my shit, and started taking advantage of it. As a new guy I didn't mind helping out, she'd call for help or questions with stuff, more and more often. Keep in mind, this is for very basic troubleshooting, in addition to the 'I'm too busy can you help by doing this for me, it needs to be done right away" rhetoric.
I got fed up last week when we setup a server software upgrade on our test network for her to verify--she got frustrated because Word wasn't installed on the server and she had 'nowhere' to put her screenshots. Never mind there are a hundred ways to do this, she got mad because I'm 'making things difficult.'
Sparing anymore details, she again got frustrated with me today for the same reasons. She 'had' to leave to another facility and wanted me to finish up what she was doing on a phone call with our vendor, again for this same test system, because I'm 'here.' I basically got on her case about how just because I'm around doesn't mean I have nothing better to do than do her job for her. She apologies, says that's not how she means to come off--little does she know that I know she thinks that I have nothing better to do all day.. so that's how she justifies asking me to take things off her plate.
Anyway, I feel bad/shitty that I have to confront a co-worker so soon into my job, and I'm always willing to help those who try to help themselves, but this woman is just a whole other case. What would you guys have done?
cliffs;
- co-worker gets frustrated i don't help her/do her job, thinks i'm always available for it
- i tell co-worker i got more important things to do than her job
- i feel bad for confronting her because i'm a relatively new employee
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