I got the same thing Silverthorne- then I called OfficeMax rebate center and talked finally with the right guy and he straightened it out- you should do the same. All the info is correct. Thank god I scanned in all my UPCs/ Receipts/ stuff before sending it in, as I always do now, since I thought I might have a hard time getting a $39 120gb external hd... but I got it!!
