MrChad
Lifer
- Aug 22, 2001
- 13,507
- 3
- 81
Originally posted by: Citrix
Originally posted by: MrChad
It's tough to teach an old dog new tricks. If you're used to the old interface (i.e. "experienced"), the new interface is going to require some re-training.
kinda goes against the theory of "intuitive" doenst it?
I suppose. People are always resistant to changes in processes they are familiar with, even if those changes make their jobs easier.
When she was in college, my wife worked with a guy that spent a week performing some complex calculations by hand using a worksheet he had developed. The same work could be done in minutes using an Excel spreadsheet, but the guy was much more comfortable doing it his way. Does that mean the spreadsheet was not intuitive? Or that the old way was superior? For someone new to the process, the spreadsheet would clearly be the better choice. If the guy was re-trained a bit, he would probably recognize the benefits of the newer method.
Learnability is a key component of user interfaces. So is consistency. Sometimes the consistent approach (keeping the same interface) works at odds with the more learnable approach. It's a trade-off, but don't mistake familiarity with intuitiveness.
