In the last few months those using Obihai's OBi 100/110 adapters are getting a "No Service Available" message when trying to dial out. Today was my day.
It can be fixed with a firmware update. Here's how:
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fw
Although the filename includes "OBi110", it is also valid for OBi100 devices.
Pick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.
Open a web browser to that address.
Log into your OBi device. The default username and password are both admin
Click System Management-->Device Update-->Firmware Update-->Select file to update firmware.
Browse to the file you downloaded and select it.
Click the "Update" button.
You may need to re-authorize your device to use your Google account after this procedure. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. Click "Accept" at the prompt. On the window that will open, click the link to "Replace Google account credentials" and follow the instructions.
It can be fixed with a firmware update. Here's how:
Download and save the .fw file from this link: http://fw.obihai.com/OBi110-1-3-0-2886.fw
Although the filename includes "OBi110", it is also valid for OBi100 devices.
Pick up the phone attached to your OBi and dial ***1 and write down the IP address that it reads to you.
Open a web browser to that address.
Log into your OBi device. The default username and password are both admin
Click System Management-->Device Update-->Firmware Update-->Select file to update firmware.
Browse to the file you downloaded and select it.
Click the "Update" button.
You may need to re-authorize your device to use your Google account after this procedure. To do that, first, be sure that you are logged into the correct Google/Gmail account that holds your Google Voice number. Then, open another web browser tab, and log into to the OBiTALK dashboard, click on your device, then click on the Service Provider (SP1 or SP2) that is using Google Voice. Click "Accept" at the prompt. On the window that will open, click the link to "Replace Google account credentials" and follow the instructions.
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