- Jun 19, 2003
- 306
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I purchased a ducane grills last year. These Were very good grills with a lifetime warranty on parts.
Their slogan was "buy you last grill first" But the co filled for ch11 and weber bought them up. Weber has spun off a co named ducane products co and canceled the lifetime warranty. If purchased before 3/2001 then warranty
is gone. you get zip.... If you purchased after that date then warranty is 3yrs from 3/04. then zip...
This is awful and anyone that has a ducane grill should be up in arms over this and compain to them about this.
Contact #'s for
Ducane Products co.
800 Dutch Square Blvd.
Suite 200
Columbia SC 29210
Ducane products co
1656 Fuldner Rd
Barnnnwell SC 29812
www.ducane.com
Barry Maden .... Weber stevens service manager
Phone........847-202-2659
Ira P. Zolin..VP of finance of ducane Products Co.
Phone........803-365-0107
If this is not in the correct forum then i apologize and it may be moved or locked but i believe that people should know that their grill may no longer be covered.
Their slogan was "buy you last grill first" But the co filled for ch11 and weber bought them up. Weber has spun off a co named ducane products co and canceled the lifetime warranty. If purchased before 3/2001 then warranty
is gone. you get zip.... If you purchased after that date then warranty is 3yrs from 3/04. then zip...
This is awful and anyone that has a ducane grill should be up in arms over this and compain to them about this.
Contact #'s for
Ducane Products co.
800 Dutch Square Blvd.
Suite 200
Columbia SC 29210
Ducane products co
1656 Fuldner Rd
Barnnnwell SC 29812
www.ducane.com
Barry Maden .... Weber stevens service manager
Phone........847-202-2659
Ira P. Zolin..VP of finance of ducane Products Co.
Phone........803-365-0107
If this is not in the correct forum then i apologize and it may be moved or locked but i believe that people should know that their grill may no longer be covered.