Okay, so Symantec claims that Norton AV 2001 isn't compatible with Windows XP. If you try to install it, you get a warning that a DLL isn't compatible and won't work properly. It's "symevent.dll" or something like that, so it's probably not even all that important, probably only needed for logging or for popup warnings or something. I check the Symantec site, and they did create an updated version of the DLL so that people with older versions of NAV could use it with Win2k, but god forbid they do the same thing for XP users who just bought NAV2001 a few months ago.
So rather than complain about it and go without a virus scanner (as I don't like Mcafee or any of the others that I could get free), I go out and get Norton SystemWorks 2002 (only comes out to 10 bucks more than NAV by itself after I send in the rebate). Install it on my home XP machine, everything seems fine.
Then I notice that I can't create a Rescue Disk set. (Not just boot disks, virus scanning rescue disks.) Look all around, can't find any shortcuts or directories related to it, or any icons in NAV itself. Look at the help file, says there should be an icon right at the top of NAV's window. Look in the manual, says it should be there.
So I get to work and have a minute to look for this. Find an article in Symantec's knowledge base saying that Rescue Disks are incompatible with XP due to "limitations and security implications" (also incompatible with NT and Win2k).
What the hell? What security implications? That if one had a bootable virus scanner disk and physical access to the machine you might be able to hack it? (The install disk itself is bootable, but I don't know if it will scan an XP drive.) The only limitation I can think of is if you're using NTFS, since Symantec would have to license an NTFS driver for DOS in order to scan that, but I'm not using NTFS so why not let it work so I can scan FAT32?
Nowhere on the box does it say anything about any parts not being compatible with NT-kernel OSes. Nowhere in the help file does it indicate this is a problem. Nowhere in the manual does it point to this. When I get home I'm going to check over the box to see if it specifically mentions rescue disks or not. If I can't find anything telling me that rescue disks won't work, I'm writing to Symantec to complain. Fine, if they can't make it work because they're lazy or would rather sell one of their other products (they include Roxio's GoBack with SystemWorks, which means they're either paying for it or getting paid), but TELL me about it, don't just let me think that all the features will be available. It doesn't even let you know when you install that any features won't be available.
So rather than complain about it and go without a virus scanner (as I don't like Mcafee or any of the others that I could get free), I go out and get Norton SystemWorks 2002 (only comes out to 10 bucks more than NAV by itself after I send in the rebate). Install it on my home XP machine, everything seems fine.
Then I notice that I can't create a Rescue Disk set. (Not just boot disks, virus scanning rescue disks.) Look all around, can't find any shortcuts or directories related to it, or any icons in NAV itself. Look at the help file, says there should be an icon right at the top of NAV's window. Look in the manual, says it should be there.
So I get to work and have a minute to look for this. Find an article in Symantec's knowledge base saying that Rescue Disks are incompatible with XP due to "limitations and security implications" (also incompatible with NT and Win2k).
What the hell? What security implications? That if one had a bootable virus scanner disk and physical access to the machine you might be able to hack it? (The install disk itself is bootable, but I don't know if it will scan an XP drive.) The only limitation I can think of is if you're using NTFS, since Symantec would have to license an NTFS driver for DOS in order to scan that, but I'm not using NTFS so why not let it work so I can scan FAT32?
Nowhere on the box does it say anything about any parts not being compatible with NT-kernel OSes. Nowhere in the help file does it indicate this is a problem. Nowhere in the manual does it point to this. When I get home I'm going to check over the box to see if it specifically mentions rescue disks or not. If I can't find anything telling me that rescue disks won't work, I'm writing to Symantec to complain. Fine, if they can't make it work because they're lazy or would rather sell one of their other products (they include Roxio's GoBack with SystemWorks, which means they're either paying for it or getting paid), but TELL me about it, don't just let me think that all the features will be available. It doesn't even let you know when you install that any features won't be available.
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