Norton Antivirus 2006: Live update could not find an update file on the server....

[nippyjun]

Today for the first time Live update give this message:

LU1834: Live update could not find an update file on the server.

Any one else experience this?

 

[Soccer55]

I just got that myself tonight. If you click on the link that LiveUpdate provides for you, it takes you to a Symantec Support page that shows you how to remedy the problem. If you read through the steps, it eventually leads to reinstalling Norton Anti-Virus. So you can either wait and see if maybe it's just a screw-up on Symantec's end, follow Symantec's instructions for fixing the problem, or just re-install Norton AntiVirus like I did.

Side Note: After re-installing NAV, my "LiveUpdate" has now become "LiveUpdate Express" which apparently is LiveUpdate v2.6

-Tom

EDIT: In case it matters, I got this error using NAV 2005, not 2006.

 

[nippyjun]

I updated Live update and now my version is 3.00someting. That still didnt' work. I finally found a page at symantec that talks about if you have zonealarm firewall and nortaon antivirus.... you need to make sure that the symantec/norton programs on the zonealarm programs tabs have access to everything. I made the changes and it worked.

 

[norxam]

It looks like the problem fixed it self.

NORXAM