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no "Windows" sounds in XP Home w/new hardware

J

jmwpom3

Member
To start off, here is my new system

CPU: AMD Athlon(TM) X2 5600+
CD: (Special Price) LG 20X DVD+/-R/+/-RW + CD-R/RW DRIVE DUAL LAYER
FAN: AMD ATHLON64 CERTIFIED CPU FAN & HEATSINK
WIndows XP Home - (i have Pro, could switch) ^^
HDD: Single Hard Drive (320GB SATA-II 3.0Gb/s 16MB Cache 7200RPM
MOTHERBOARD:ASUS M3A78-EM AM2+/AM2 AMD 780G HDMI Micro ATX AMD, DDR2 1066, ATI Radeon HD 3200 onboard video, Realtek ALC1200 audio chipset 8 Channels, SATA 3Gb/s, PCI Express 2.0 x16 - 1, Chipsets North Bridge AMD 780G, South Bridge AMD SB700
MEMORY: 4GB (2x2GB) PC6400 DDR2/800 Dual Channel Memory
POWERSUPPLY: 580 Watts Power Supplies
SOUND: HIGH DEFINITION ON-BOARD 7.1 AUDIO
VIDEO: ATI Radeon HD 3850 PCI-E 16X 512MB Video Card


Here's the issue:

I got this system built and burn-in tested but w/o OS as I already have a copy of XP. When I installed windows, all the drivers for everything (no "!" s in device manager), installed anti-virus, spybot, firefox, office suite, ... all standard programs needed for general use of the computer.

Now, the system plays mp3's with no problem, beautiful sound. Any program has great sound: games, media players, messenger, etc. However, if I log in to youtube and try to play a video.. no sound. So, I check the volume control panel. Nothing is muted. Volume levels are up. Even the surround sound demo from Asus plays beautifully. I tried to set the sound in control panel and when I highlight a sound assigned to anything (like window startup or shutdown sound), the play preview button is greyed out. So, no sound for any Windows action and no sound for anything web browser embedded. Also, I noticed the system volume control Icon is not in the systray even though I clicked the box to put one there. The only volume control ICON there is the realtek one.

This problem is driving me completely insane! Has anyone ever seen/heard of this before? Any ideas besides formatting the hard drive and starting over? I did try a Windows repair installation and it helped some other issues but not this one. This is like poltergeist or something.

Please help!
 
Have you downloaded and installed the right HD sound drivers from realtek asuming your using a realtek chipset for sound.
 
I installed the realtek drivers that came with the board. As I said, the realtek software shows everything as working properly and the realtek sound calibrations works great.
 
see what your system is using for its default sound device as it migh be set to something other than your realtek. I am assuming as I did not see anything listed that you dont have any other sound devices even a USB one?
 
I've checked that already. It's the only device in the list to select and is the default for both playback and record. I thought I put that in my OP but I guess I forgot. All the normal bases have been covered. That's why I'm looking for an exorcist.
 
nope
ran it once and that "fix no system sound" came up. I clicked the 2 those links said to and ran it.
Restarted. Still no sound. Tried to run the tweak again and the box for "fix no system sound" is not clickable anymore.

Any other ideas?

And yes, it's a realtek ac1200 8 channel audio. And, yes, i've even verified it's only set for the 2 channel setup I have and I've even tried plugging the speakers into all 6 ports in case the lime green one was wrong somehow. But, still great sound from an mp3 or game, no system sounds.

Thanks for any help.
 
start / run - regedit
My Computer\HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows
NT\CurrentVersion\Drivers32

And then on the right pane, right click
and click on New,
select String value, enter "wavemapper" (without quots of course), ENTER, type
"msacm32.drv", ENTER.

Exit regedit.

Try your system sounds again.
 
NOpe,
Still no system sounds. I believe somebody already made me a file to do this, becuase there was already a file called wavemapper and it had teh msacm.32.drv in it. I deleted that one and did your way but still no sound.
 
And yes,
It's a realtek ac1200 8 channel audio. I have set it to 2 channel to fit my 2 speaker system. I have even tried plugging the speakers into all 6 ports in case the lime green one was the wrong one. (it isnt') Something, somewhere is just keeping the OS from accessing it, even though all the system diagnostics say everything is justa workin fine.

 
Ok Gentlemen,

Thanks for all your help. Just FYI.. the problem was a driver conflict with the ATI software that came with the video card. Realtek has a high definition audio driver in the mb disk. Then, after I went straight to installing the Catalyst 9.2 with driver only, the problem went away. During the reinstall of the system, 2 times I received a dialog box asking for to instal an ATI High Definition Audio Driver. I remember installing that on the original XP install; that was my conflict. I canceled out the request and the problem seems to be resolved.

Thanks again
 
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