No Video on boot -- BFG 6800OC & Soltek K8TPro-939

[rhizaowns]

I have a Soltek K8TPro-939 with a 3000+ a64, and I got my 6800OC in the mail today. I put it in and it worked fine to begin with. I installed the drivers then turned off my computer so I could hook my DVD drive up since I had it unhooked to begin with. When I turned my computer back on, I couldn't get any video. The blue LED was on, but my monitor wasn't getting a signal from the card. I tried unplugging everything but the ram, cpu, and video card. It still didn't work. Then I put my old vid card back in, and it won't work now either. I still get the LED lights on both of them though.

On the soltek motherboard, there's a red two digit led light, and it says "25" now.. I think when it was working fine it said "FF". In the manual there is no listing for 25 -- Any ideas?

Also, how can I get in touch with American Soltek tech support?

 

[LydiAtSoltek]

Hi Matt,
According to our BIOS engineer, code 25 relates to "PCI initialization". Usually customers may get code 25 when system fails to boot after overclocking.
Please unplug all the IDE devices from the mainboard and clear CMOS data by jumper JBAT1 on the mainboard:
1) Turn off your system and unplug the power cords.

2) Move cap of JBAT1 from pin1~2 to pin2~3.

3) After 30 seconds, return the cap back to pin1~2.

4) Plug the power cords into the 20-pin main Power Connector and square-shaped +12V Power Connector.

5) Power on to see if it gets the screen work. If so, please Load Optimized Defaults in BIOS.


Thanks and regards,

 

[302efi]

Danm..now thats what I call customer support !!!!🙂

Glad my Soltek board should be here tomorrow !!🙂

 

[MemberSince97]

wow @ Lydi@

 

[rhizaowns]

Lydia, thanks. I replied to your email.

 

[MustangSVT]

quite amazing!

 

[X2C]

Now that is service 🙂 glad I got my Soltek board.

 

[LydiAtSoltek]

Thank you, All.

Have a nice weekend🙂

 

[zerocool84]

wowzers....wish every manufacturer had that customer service