no sound

semo

Senior member
Dec 24, 2004
292
0
0

Jolt2

Senior member
Jan 8, 2001
413
0
0
You have no drivers loaded for your sound. From the page you linked to with info about that system, it looks like you would need these drivers for Realtek HD sound.

You may also need other software from Realtek too so read around the site some. You could further look into it more by opening the case and looking at the motherboard. Look for any chips on the motherboard that are Realtek chips and write the numbers down that are on the chip or chips then go to the Reaktek web site and look up the chip numbers and download the drivers for the chip numbers you have. This way you are sure you have the right drivers for the chips that are on the motherboard.

An easier fix may be to just get a cheap C-media chipped sound card (or the way better Chaintech AV-710 card) and install that. Realtek sound is about at the bottom of the pile when it comes to sound chipsets. I do not about this HD sound but regular Realtek chips are just basic Windows sound sound chips and that is about all they are good for.

Added:

Looking again that web page you linked to about info on the motherboard shows;
# Audio Chipset:

* Support Azalia Audio codec with Intel ICH6 embedded Audio controller that includes line-in, line-out (8 Channel), microphone-in, CD-in, SPDIF
* Using Realtek Azalia Audio Codec ALC880

So the drivers maybe Intel ICH6 chipset drivers. You may want to check into that to.

Added again:

I found these drivers that say; "Click here to download the drivers for your Realtek High Definition Audio (Azalia) sound card." Here is the link; http://support.pcworld.co.uk/Uploads/%7...28-43c6-8220-3ebad33008b8%7D/Sound.zip
I would try these drivers first.

This may also be helpful with more info on that machine. http://support.pcworld.co.uk/layout.asp...{8e9e68e6-c0d3-4c4a-b214-1bc28d1e562b}
 

semo

Senior member
Dec 24, 2004
292
0
0
the drivers from the second link worked so no there is sound but i got this message at the end of the installation:
http://img32.echo.cx/img32/6779/error4hp.gif
not too sure what this is for since i've got sound now. i would open the case (my first plan) but it's a friends new machine and he's worried about warranty and stuff.

i still don't know what the multimedia controller device is but who cares (doubt it will ever be used).

thanks Jolt2 you saved me some headaches
 

Jolt2

Senior member
Jan 8, 2001
413
0
0
It looks like that multimedia device is the Avermedia TV-Tuner card that comes with the T9401. You will need to download the drivers and software for that too. Here is a link:

Downloads for Advent T9401