No sound from Denon AVR-2309CI CD Input

[Aquila76]

I'm using the analog (white/red) CD input on the 2309 to connect my Sansa MP3 player thru the headphone jack. However, I don't get any sound from the 2309. The Sansa and the mini-jack-to-RCA cable both work fine on the bedroom stereo and my old Yamaha receiver.
These are my settings under CD 'Input Setup':
Assign: Digital = None, iPod Dock = None
Video: Source
(I did cycle through all options, but why would a CD need video to operate?)
Input Mode: Analog
Rename: CD
Source Level: 0dB

Is there some other setting I'm missing? The other sources, BluRay (connected to 'HDP' via HDMI), DVR (connected to 'VCR' via HDMI), and Wii (connected to 'DVD' via Component & Ananlog L/R) are all working fine.

 

[Aquila76]

Well, the V. AUX input played the MP3 just fine. I hooked up my TV via RCA into the CD input and no sound. Looks like I have a dead input. Well, off to Denon RMA I go. At least I've only had it 3 weeks, so it's under warranty.

 

[thomsbrain]

Some of those models have an "auto" setting for the input (to select analog or digital). Might be the last thing to try before boxing it back up. But I agree that it sounds like the input is just dead since you already forced it to analog.

 

[spidey07]

I'll be the first to say this sounds like a setup problem and/or connection. You're trying to drive a line level input with headphone output.

 

[Aquila76]

Originally posted by: thomsbrain
Some of those models have an "auto" setting for the input (to select analog or digital). Might be the last thing to try before boxing it back up. But I agree that it sounds like the input is just dead since you already forced it to analog.

I've tried every setting available on there (Auto, Analog, Digital; set Digital input to None etc.), and even did a microprocessor reset. Still can't get any sound out of this input. I'll see what Denon's support advises (opened a ticket last night).

Originally posted by: spidey07
I'll be the first to say this sounds like a setup problem and/or connection. You're trying to drive a line level input with headphone output.

I also hooked up my TV to the CD analog in, but still got no sound. The headphone output drove the V-Aux input just fine. Nothing I've hooked up to the CD input produces sound.