No Dial Tone

[Tog]

I am running win98se with a pci win modem. Device manager says modem is working no conflicts. Was trying to set up AOL and I get this message that I do not have a dial tone. So I unplug phone line from modem and plug in a telephone. Phone works,get a dial tone, so I'm clueless. Anyone have any ideas? Tks!

 

[konichiwa]

Can you get a dial tone using just a regular dialup and not the crappy AOL protocol?

 

[Tog]

I tryed AT&T and got the same message.

 

[speed01]

Sounds like your modem kicked the bucket. Have any electrical storms recently? I just replaced one last week, same symptoms. Upon close inspection I found 3 popped diodes and 1 crispy resistor.

 

[Tog]

Well it is a brand new system modem has never been used. Could have been a bad modem to start with though. Tks, any other ideas?

 

[spidey07]

maybe try updated driver? or make sure you have the right driver installed?

 

[Tog]

The driver came with the modem which was new. Modem installed correctly and configured in control panel so I don't understand it. Could just be a bad modem or maybe I am missing something?

 

[spidey07]

use hyperterminal to connect to your modem directly via COM1 or whatever comm port you have.

type atdt and see if you actually get dial tone.

type atdt5551212 where the phone number is a buddies.

see if you can actually get your modem to dial. if not then modem or cabling is funny. If it does dial then you can point to windows/driver.

 

[smb]

make sure in your dialup properties that you are using the correct modem.

 

[knutp]

I have had some problems with modems with the motorola sm56 chip and no dialtone. If you got that particular modem chip, type in this setting ATS=6. This will disable the dial tone check. You can disable it in my computer, control panel, modem, properties.....

If that won't work it's the modem. I have had two going bad the last few days. One sm56 and one hsf modem. Both with the same symptoms. Im now going away from the cheap modems, and going for better quality modems. It seems like the cheap ones doesn't like electrical storms at all!!!

 

[Tog]

I have a lucent win modem will that setting work the same with it?

 

[knutp]

I tried to find something similar with the lucent. But I didn't find it. You could try the one I gave you, but I do not guarantee that that's the correct setting.