I had a 360 premium on pre-order at EB since back in May. I was #20 out of 23. I even checked back 2 weeks ago and I was still #20(first shipment)...well I got fvcked...they gave mine away. They said the reason was this: when someone pre-orders something but then takes some money off their pre-order to buy something(like a game) it takes them off the pre-order list(even if they still had $50 down on a 360). Then EB "makes a note" of it on their account so they'll still get whatever they pre-ordered.(without telling everyone on the list they just got bumped down). Sorry but I'm not buying any of this bullsh!t they're telling me. I'm expecting a phone call from the District manager today. I won't get a system but maybe they'll make things right. I will never buy anything, let alone pre-order anything from EB again!