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Newest Major Nelson podcast explains how the feedback system works on Live.

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Lifer
I've been sitting here listening to the latest Major Nelson podcast this morning at work, and he is interviewing the guy who leads the team that deals with feedback on Live. I thought some of you would be interested, as this guy talks about how they deal with people who frequently submit feedback, people who submit pointless feedback, what it takes for feedback to affect you, and a host of other stuff.

It's the first interview you come to, which is probably about 15-20 minutes into the podcast. The first part deals with the Live problems over the past few days, to which they don't give really any detailed info on what the problem was, just that they weren't sitting on their hands during the holiday break.

Enjoy.
 
Sounds interesting, thanks for the heads up. I go in spurts of listening to Major Nelson, right now... I'm not subscribed so I'll dl it.
 
Yeah I listened to it on the way to work this morning and thought it was a really good podcast. That guy Steve? from the policy department was really interesting.
I thought it was hilarious when he was saying some of the words that can't be used in motto's and it was beeped out but you could still kind of tell what he was saying 😀
 
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