Overall, they just seem to have gone downhill...
Tell me about it...
I pre-ordered COD :Ghosts and it still has not arrived even though it was shipped on release day (11-5-13)!!!
They probably shipped it DHL "smart" post which always takes more than a week to arrive. Never understood why newegg wouldn't just use parcel post or first class, it would probably be faster and cheaper.
Newegg really went downhill when they started offering more than just computer stuff.
Newegg now sells jewelry?!?!?!
They are trying to compete with Amazon and Buy.com as a Market Place - since most of their customer base shops there too for non-computer stuff...