Originally posted by: JEDIYoda
Originally posted by: Ken90630
Originally posted by: JEDIYoda
Originally posted by: insename2
cut open? or was it just not sealed? newegg often ships products unsealed
I would have called newEgg first before posting here....
It does none of us any good to know that you recieved something that was shipped opened...
I have ordered from NewEgg and it never has bothered me that some items appeared to shipped opened and not sealed...
But thats just me! I don`t actively look for issues and when I do find an issue I call the people immediately!!
If your that uncomfortable just call NewEgg and ask for a replacement..
Actually, I think it
does do us good to know that he received something that was shipped opened. When a vendor does that, I wanna know. How else would we know if a vendor is slipping up (or worse) if people just keep quiet? And if it's a misunderstanding, I wanna know that too so we know to not hold it against the vendor.
And I don't think he's "actively looking for issues" -- his post sounds like a legitimate question. He didn't go
looking for the problem -- it found him.
Heh heh ... coincidentally, I just ordered something from Newegg today. Let's hope I have better luck.
What I highlighted up above doesn`t make any sense......
Think about it for a minute....
Had he contacted NewEgg right away got it taken care of and then posted that would have been fine and dandy....
But dood this is NewEgg sure they make mistakes but....they almost always are very quick to correct those mistakes...
Why do you need to know about a misunderstanding that will be or has already been corrected...hmmm......
Heh heh ... well, I think it makes perfect sense. Think about it for a minute
:
When someone posts about an experience like his, it does us all good because we find out about it. If we start seeing a number of similar complaints, from apparently legitimate sources, that might tell us a particular vendor is either careless, dishonest, or just someone we might be better off avoiding. I see posts like his and I just make a mental note of it. In and of itself, it wouldn't keep me from doing business with Newegg. But if I see a bunch of similar posts over the next several months or something, then yeah, I'd prolly say to myself, "Hmmm ... looks like Newegg might be slipping and I don't even wanna chance dealing with them. A lot of people have been complaining about them recently, and the complaints appear to be credible. There are other vendors with better reputations, so I'll give them my business instead." No offense, but what part of that doesn't make sense to you?
And whether or not Newegg makes mistakes and is "almost always very quick to correct those mistakes" is irrelevant. The legitimate question here (even if it's just implied) is whether or not it was actually a "mistake" or whether they did it on purpose, hoping the buyer wouldn't notice -- or care -- that the RAM had been opened. Surely you'd agree that someone at Newegg should have noticed that a blister pack had actually been cut open before selling the item as "new." "New" means new -- factory fresh and unopened. Period. So either they didn't notice, which would be carelessness, or they
did notice but decided to just sell it again to some other poor sap rather than 'eat' the cost of tossing it out. I personally don't want some part that some overclocker dweeb has damaged and then returned, and I don't think you would either, would you?
As for, "Why do you need to know about a misunderstanding that will be or has already been corrected...hmmm......," think about it again
: If it turns out that, say, the blister pack
hadn't actually been cut but had just 'come open' during packing or shipping, then I wanna know so I don't hold that against Newegg. In such a case, I'd like the OP to let us know it wasn't Newegg's fault. I'm talking
after the fact here -- obviously there wouldn't be any point in doing a post to say, "Hi, everyone, I got this opened part from Newegg today and I thought something was wrong, but it turned out there wasn't. It was my mistake. Just wanted to let you all know. See 'ya later." That would obviously be pointless. :laugh:
I don't hate Newegg or anything -- heck, I just ordered from them today
-- but sometimes I think this silly deification of them by this site's members gets to be a bit much. We all know they gouge with their shipping policy -- big time -- and I can
almost always find a better price somewhere else on any item I'd order from them. On the other hand, they have a good selection, a good reputation for customer service, they ship quick, and we all love the pictures of the items they have on their site, don't we?!
In a nutshell, I value hearing about suspect experiences with any vendor, be it Newegg or whoever. Millions of other people value this feedback as well, or there wouldn't be the "customer review" sections on Newegg and other sites. And sites like ResellerRatings.com and others wouldn't exist either. If companies screw up (intentionally or otherwise), they deserve criticism or scrutiny. If they do good, they deserve praise. Right?
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