Newegg RMA

[Umberger]

should I just put the motherboard back in its packaging and send it, or should I include all the cables, etc, etc... that it came with? It would be much easier to just send the board and get a bare board back. I have an e-mail out to newegg with this same question, but I thought I might get a faster answer here. Thanks.

 

[thescreensavers]

u need to put every thing that came with the mobo they send u a complet new one.they say that any mising part or pecies ull have to pay for

 

[Umberger]

so they won't just send me back a bare motherboard? pooper.

 

[Valkerie]

they're probably not gonna answer this one, they don't even care that much, it's soon becoming screw-egg, or not?

you know what they're gonna do, is barely check the board, not even test it. they're just gonna stick it in the refurb department or the overstock section, or used crap section, etc. then they're gonna resell it or send it back to the company who made/sells the mobo to screw-egg.

ok, here's your options, they're just gonna send you a refurb one from a company as a replacement, or you may receive a whole new box if the mobo was a completely new set. secondly, like a lot of retailer stores, they're not even gonna take it back or possible charge you extra if all the stuff in the box isn't there, CD's and booklets and coupons 'n stuff. thus, you have little option, put all the crap into the box and RMA it in a package. 'cuz if you just send the box without covering, duh, someone's gonna steal it. alright, make sure the company knows you're sendin' this trash back, or you do everything they tell you to do, 'cuz it's so f'n stupid when companies say "send it in" and you never get anything back. OMG - screw-egg offering a section for trash components for resell, wut the hay~

 

[Valkerie]

Originally posted by: Valkerie
they're probably not gonna answer this one, they don't even care that much, it's soon becoming screw-egg, or not?

you know what they're gonna do, is barely check the board, not even test it. they're just gonna stick it in the refurb department or the overstock section, or used crap section, etc. then they're gonna resell it or send it back to the company who made/sells the mobo to screw-egg.

ok, here's your options, they're just gonna send you a refurb one from a company as a replacement, or you may receive a whole new box if the mobo was a completely new set. secondly, like a lot of retailer stores, they're not even gonna take it back or possible charge you extra if all the stuff in the box isn't there, CD's and booklets and coupons 'n stuff. thus, you have little option, put all the crap into the box and RMA it in a package. 'cuz if you just send the box without covering, duh, someone's gonna steal it. alright, make sure the company knows you're sendin' this trash back, or you do everything they tell you to do, 'cuz it's so f'n stupid when companies say "send it in" and you never get anything back. OMG - screw-egg offering a section for trash components for resell, wut the hay~

edit: I know I said this, but you know what the hell is funny, is that when they resell used crap, they don't even guarantee you get the booklets and CD's that came with it. screw-egg.

 

[Zepper]

Newegg's RMA policy is right on their web site, you don't need second-hand info from people that can't even spell Valkyrie...

.bh.

 

[UsandThem]

I have never received a used or refurbished item back from a Newegg RMA.

They always have sent me a new item (very fast I might add).

 

[EvilRage]

From Newegg's RMA FAQ:

"Is it necessary to return each individual accessory when I send in a return? What should I include with my RMA?

Yes. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for Newegg.com to process your RMA. Missing items will incur further charges or a lesser refund. In most cases, items sent in for RMA replacement will be replaced with a full item set, including accessories. Please return all accessories with your RMA."

Did you even attempt to look that up? It took me <10 seconds to get that info.

 

[edmundoab]

u can keep the jumpers or user manuals if u want,
they wont care on that

 

[JE78]

I shipped a stick of memory back to them last monday via USPS First Class mail. It said it would take 3 days to get from NY to CA. The delvivery conf said NewEgg received it friday but has yet to update my RMA status. Anyone know how long this usualy takes?

 

[JasonE4]

Originally posted by: JE78
I shipped a stick of memory back to them last monday via USPS First Class mail. It said it would take 3 days to get from NY to CA. The delvivery conf said NewEgg received it friday but has yet to update my RMA status. Anyone know how long this usualy takes?

About 2-3 business days in my experience.

 

[JE78]

This is the first time i've had to RMA anything back. I just hope they send it out soon, 512mb of RAM trying to play BF2 really sucks.

 

[Umberger]

Originally posted by: EvilRage
From Newegg's RMA FAQ:

"Is it necessary to return each individual accessory when I send in a return? What should I include with my RMA?

Yes. All original equipment, components, manuals, cables, documents and packaging must be returned with your item in order for Newegg.com to process your RMA. Missing items will incur further charges or a lesser refund. In most cases, items sent in for RMA replacement will be replaced with a full item set, including accessories. Please return all accessories with your RMA."

Did you even attempt to look that up? It took me <10 seconds to get that info.

"in most cases"... I was wondering if there was an exception to the rule, if it would be possible to ship a bare board and receive one in return. grouchy much?