NewEgg RMA Policy

[amol]

I bought a Router and Notebook Card combo off of NewEgg a couple of weeks ago . . . they came in the same box . . .

it turns out that the ports on the router are not working but the notebook pcmcia card works perfectly . . .

would i need to sent the pcmcia card back too, or just the router?

 

[DaveSimmons]

Just the router.

 

[amol]

FYI, its this combo http://www.newegg.com/app/View...tion=33-127-150&depa=0

 

[amol]

Originally posted by: DaveSimmons
Just the router.

oh ok, do i need to ship it in/with the retail box??

 

[HappyPuppy]

If they came boxed together it seems like you would have to send both back. Call them.

 

[amol]

Originally posted by: HappyPuppy
If they came boxed together it seems like you would have to send both back. Call them.

ok, calling them now . . . . . . . . . . . . . . . . . . . . . . . . . . . . its saturday, theyre closed

 

[amol]

i emailed them, but i wont get an answer for a couple of days

for all its worth, i HAVE a pcmcia card (11mbps instead of 108) . . . i could always use that for about a week or so (so i dont miss ATOT )

would it just be better to pack both?

edit: plus i dont think shipping will take too long . . . im in pasadena and theyre in la puente . . . maybe 30 miles?

 

[amol]

bump, anyone know? i want to mail it tomorrow

 

[amol]

bump any answers? newegg hasn't sent an email back . . .

 

[Kaido]

just for kicks, try setting the modem speed on the router from 100mbps to 10mbps. my d-link didn't work out of the box because this setting was at 100mbps by default.

 

[desteffy]

you should ask newegg, not us. they usually have good service for this kind of thing.