Newegg return policy on hardware?

[socalcyclist]

Seeing how Newegg is closed till Monday I thought I'd ask here.

Bought an Enermax Noisetaker 420W PSU. It had a defective 5V so I set up an RMA, shipped it back and Newegg currently has it but they haven't inspected or processed it yet. However, after checking specs on my video card I bought I found it recommends a minimum 420W PSU. Yikes! So, now I've decided I want to go with the newer and more powerful Enermax Noisetaker 600W PSU.

Should I just order the 600W now and wait to call Newegg on Monday & explain the situation?

If I call on Monday and change the RMA from "exchange" to "refund" will Newegg dock me the 15% restocking fee?

Should I just wait till Monday when they open before I do anything? I'm thinking there's a chance they may process RMA's over the weekend and the 420W PSU could be processed and shipped before I call Monday morning.

What are the chances of them being really cool about it and even picking up the shipping on the new PSU as they would have on the old 420W PSU?

This is my first time ever dealing with Newegg so I'm hoping some long time Newegg customers will chime in here and give me some advice.

Thanks.

 

[2gigs]

Id ask if you can pay the diffrence, saying that you dont want this to happen again

 

[Bobthelost]

*sigh*

You almost certainly don't need a 600W PSU, if it's any NVIDA card at all then 450W is plenty for a single card system, even if it's ATI then you'll still be fine since it is an enermax.

Edit: There isn't a 450W noisetaker. Did you mean the 420W one? Even then it should be fine as those min spec are vastly overinflated. Dual 18A 12v rails, combined you're still looking at 32A or so which means that you'd be fine.

 

[socalcyclist]

Originally posted by: Bobthelost
*sigh*

You almost certainly don't need a 600W PSU, if it's any NVIDA card at all then 450W is plenty for a single card system, even if it's ATI then you'll still be fine since it is an enermax.

Edit: There isn't a 450W noisetaker. Did you mean the 420W one? Even then it should be fine as those min spec are vastly overinflated. Dual 18A 12v rails, combined you're still looking at 32A or so which means that you'd be fine.

Yea, it's the 420W one. I thought it would be fine as well but here's the video card requirements from evga's website:
"Minimum of a 450 Watt power supply.
(Minimum recommended power supply with +12 Volt current rating of 18 Amp Amps.)"

Those are minimum. I'd rather be sure I have room to work with than just hoping I'm making the cut. Plus, I have 4 fans, 3 drives, and then there's always the option of overclocking the AMD X2 3800 down the road.

 

[Bobthelost]

You've got 2 rails with 18A.

 

[socalcyclist]

Originally posted by: Bobthelost
You've got 2 rails with 18A.

Yea, but this one video card is taking up the entire 18A rail, with 18 being the minimum requirement. I haven't got a clue how all this stuff actually works so please excuse my ignorance. If it needs more than 18A does it pull from the other rail? Will the other 18A rail be enough to support the rest of the system? I'd rather be safe than sorry.

 

[Bobthelost]

The odds of your computer drawing 18A in total at full load is slim. I forget what graphics card you're using, but if it's a 7900GT then you're looking at around 70W or so (very roughly) the GTX is closer to 100W i think, either way they draw less than 8A on the 12V rail. The rest of the computer (probably) won't break 12A at full load.

The way the power is distrubuted is different in each PSU, but as a guide line you'll have the CPU and motherboard on one rail, and everything else on the second. As such you've got 18A to power the graphics card, any fans you have and the hard drives. Plenty.

 

[whitelight]

dual 12v lines explained

420w will definitely be enough for you. according to AT's review of the x1900xt, that system only drew 300-350w.

but if you do decide to upgrade to something bigger, from what i've read from other newegg customers, they don't charge you a restocking fee.

 

[computer]

Regarding your RMA question....In my experience with NewEgg, they will only charge you a RS fee if it's your fault and nothing is wrong with the hardware.

 

[computer]

(Forgot to subscribe to this thread).

 

[socalcyclist]

Originally posted by: Bobthelost
The odds of your computer drawing 18A in total at full load is slim. I forget what graphics card you're using, but if it's a 7900GT then you're looking at around 70W or so (very roughly) the GTX is closer to 100W i think, either way they draw less than 8A on the 12V rail. The rest of the computer (probably) won't break 12A at full load.

The way the power is distrubuted is different in each PSU, but as a guide line you'll have the CPU and motherboard on one rail, and everything else on the second. As such you've got 18A to power the graphics card, any fans you have and the hard drives. Plenty.

The video card is evga GeForce 7800 GT CO SE. Why do they recommend a 12V rail with 18A as a minimum if it pulls nowhere near that?

 

[socalcyclist]

Originally posted by: computer
Regarding your RMA question....In my experience with NewEgg, they will only charge you a RS fee if it's your fault and nothing is wrong with the hardware.

Guess I'll just wait till Monday morning to call them and explain it. Thanks.

 

[Cheesetogo]

I'm running two 7800gts on my enermax 420 without problems.

 

[LOUISSSSS]

dont listen to bob, i'm running fsp 600 watt in my rig in the sig and i just wouldn't feel as safe with anything else besides pcpc. i have quad 12v @ 15a each. your enermax 600 would be a good choice over anything in the 400-500 range

 

[alimoalem]

Originally posted by: computer
(Forgot to subscribe to this thread).

for the future, you can subscribe without replying to the topic by clicking on the icon above the first post that looks like two letters and a pencil (the icon to the right of the sideways U-turn)

anywho, socalcyclist, i'm sure your PSU is fine but why not just get the 500w? there's no way your rig will need 600w to power