Originally posted by: KeypoX
Are you joking newegg has the absolute worse service then any other store i have shopped at. People get all excited because they ship your stuff out next day but so does everyone else. I personally hate newegg i have had to much trouble with their products and had to pay to many restocking fees. Outpost for example has NO restocking fee.
1. They have a restocking fee
2. You cannot get anyone on the phone
3. Alot of their products they will not return
1) Their restocking fee is clearly stated, why should Newegg incur the cost if you ordered the wrong part(s) for your system? They do NOT charge a restocking fee for the return of defective items unlike some online e-tailers. Most brick and mortar retailers also charge restocking fees on electronics and their base prices are much higher than Newegg...
2) I've called Newegg's customer service at various times of day at least 10 times since 2002 and have NEVER waited on hold for more than 2 minutes and have always had my question answered when I do get a rep.
3) I'd like to see an example of a product that won't return that is different from any other retailer (again, software, OEM CPU's, etc.. being the usual exceptions). They clearly state their general return/RMA policies on their site and on the order page for items with specific exceptions to it so you know before you order what the options are.
Nice price on the RAM OP - I was going to point out the D9 based G.Skill kit for $109 as an alternative but it looks like the price is up to $129 since yesterday so this is the best deal going for PC 6400.
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