newegg customer service phone number?

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blackened23

Diamond Member
Jul 26, 2011
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aaksheytalwar said:
Is op a troll?
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Well, newegg doesn't list a phone number in the contacts list when you click their contacts link. Instead, when you click on the "call us" link you get a "chat with us or email us instead" dialog. Although, a google search easily reveals their ph#.
 
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alcoholbob

Diamond Member
May 24, 2005
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if you have to call newegg...it's probably not long before you have to make a second call to your credit card issuer :D
 
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futurefields

Diamond Member
Jun 2, 2012
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Im on my phone, i googled newegg phone number and the top results was a bunch of 3rd party garbage.

Whats most hilarious is none of you actually posted the number. Thanks.
 
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futurefields

Diamond Member
Jun 2, 2012
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Yeah i finally clicked on it. What is with these 3rd party websites being the top results?

Gethuman, contacthelp etc... so sketchy, i dont even like clicking on them.

I also find it reprehensible Newegg doesnt have a phone number on the front page.
 
toyota

toyota

Lifer
Apr 15, 2001
12,957
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newegg wants you to work for that phone number just make sure you are calling for a real problem. :biggrin:
 
cmdrdredd

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
Newegg, like Amazon, is easy to reach by email. They respond quickly too. It's the digital age after all. Every situation that I've ever had with newegg has been resolved within 15 hours via email.
 
toyota

toyota

Lifer
Apr 15, 2001
12,957
1
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cmdrdredd said:
Newegg, like Amazon, is easy to reach by email. They respond quickly too. It's the digital age after all. Every situation that I've ever had with newegg has been resolved within 15 hours via email.
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15 hours? lol, screw that. I call them and its resolved in a matter of minutes.
 
cmdrdredd

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
toyota said:
15 hours? lol, screw that. I call them and its resolved in a matter of minutes.
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lol...you think refunds are instant? Your credit card company takes a few days anyway. I'm also not going to come home and call them and then rush over to the shipping company to get something out the door that day. That rat race is for suckers.

I'll sit at home, type my concern. Get a response that resolves it and take it from there. I never buy time sensitive products from online retailers anyway unless they can cross ship overnight which newegg doesn't do. If minutes are that imperative, I'll buy locally and spend a little more for the convenience.
 
toyota

toyota

Lifer
Apr 15, 2001
12,957
1
0
cmdrdredd said:
lol...you think refunds are instant? Your credit card company takes a few days anyway. I'm also not going to come home and call them and then rush over to the shipping company to get something out the door that day. That rat race is for suckers.

I'll sit at home, type my concern. Get a response that resolves it and take it from there. I never buy time sensitive products from online retailers anyway unless they can cross ship overnight which newegg doesn't do. If minutes are that imperative, I'll buy locally and spend a little more for the convenience.
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I still dont want to wait half a day for a response. I may not like their response or have another question and then i have to wait again? no thank you. I can call and be done it with in few minutes and have the rma able ready to print when I hang up. plus there have been times when I had to talk my way out of restocking fee or some other issue that can be taken care much easier and faster over the phone.
 
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blackened23

Diamond Member
Jul 26, 2011
8,548
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I still don't get why we're reading about this here. It isn't on-topic for a video card subforum, and then I get the impression that the OP was upset that we didn't produce a phone number for him. Really? Come on. We're not newegg customer service. We're not here to serve your every whim. (if I have the wrong impression here, apologies)

And then to read about credit card drama and "i'll call them when I please". Ugh. STOP THE MADNESS :confused:
 
cmdrdredd

cmdrdredd

Lifer
Dec 12, 2001
27,052
357
126
toyota said:
I still dont want to wait half a day for a response. I may not like their response or have another question and then i have to wait again? no thank you. I can call and be done it with in few minutes and have the rma able ready to print when I hang up. plus there have been times whee i had to talk my way out of restocking fee or some other issue that can be taken care much easier and faster over the phone.
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Never had to deal with restocking fees so I dunno about that. All my stuff has been simple and nothing out of the ordinary. Probably why I am content with online communications.
 
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futurefields

Diamond Member
Jun 2, 2012
6,470
32
91
blackened23 said:
I still don't get why we're reading about this here. It isn't on-topic for a video card subforum, and then I get the impression that the OP was upset that we didn't produce a phone number for him. Really? Come on. We're not newegg customer service. We're not here to serve your every whim. (if I have the wrong impression here, apologies)

And then to read about credit card drama and "i'll call them when I please". Ugh. STOP THE MADNESS :confused:
Click to expand...

Stop whining
 
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