NewEgg accidentally sends 5 Eee PCs instead of 1 (from the Reg)

[seemingly random]

Originally posted by: AmberClad
But there are certain things that are cheaper at NewEgg than anywhere else (RAM, for example), or are harder to find elsewhere.

And hard drives.

Well, if you get caught shoplifting from a store, they're probably not going to welcome you back

Good point. I was thinking about this when typing the last post. I can remember some kids from high school getting banned from dept. stores after getting caught thieving (some call it shoplifting but it's really plain old thievery). Don't know how this is handled legally - and probably not curious enough to find out...

 

[Pantoot]

Originally posted by: seemingly random
Good point. I was thinking about this when typing the last post. I can remember some kids from high school getting banned from dept. stores after getting caught thieving (some call it shoplifting but it's really plain old thievery). Don't know how this is handled legally - and probably not curious enough to find out...

The just revoke you permission to enter, and charge you with trespass if you return.

 

[moshquerade]

send them back.

karma.

 

[AmberClad]

There are various reasons that an eTailer will deny you a sale. Many refuse to ship if your credit card address doesn't match the ship-to address. I suspect they may also deny a sale if you have a previous history of constantly RMAing everything. Or if you constantly leave them negative feedback after a transaction at ResellerRatings.

As long as they aren't discriminating against you (race, gender, etc), they might be within their legal rights to refuse to sell to you. Someone else with actual legal background will have to verify that .

 

[buck]

I would play stupid and keep them. I have had bad service from newegg so many times that they deserve it.



Are you f@cking kidding me? Id send them back and hope I get a GC for my trouble, if not no worries. Have you ever made a mistake that someone could have profited from? I would hope they would do the right thing.

 

[Tylanner]

I've already made a few grand off of Newegg mistakes.

I would probably keep them all.

But that's because I'm poor as shit.

 

[seemingly random]

Originally posted by: alkemyst
Except many here seem to look for ways to exploit and rip people off a la the guy that bought a stolen powerbook and got screwed out of the extra iPod and wanted advice how to handle it.

I have absolutely no sympathy for someone who gets thieved and has ever bought stolen goods. They're obviously creating the demand for more thievery. Reminds me of a coworker. He was big time pro-company/pro-business. One day we were in the parking lot when a van pulled up packed with brand new stereo equipment. The guy had a story... Red flags went up for me but the co-worker stayed and bought something - his credibility went to zero with me.

 

[zoiks]

Send em back. Thats what I'd do anyway.

 

[Squisher]

Originally posted by: se7en
How much do you want for one?

Uh yeah I would keep them. Its not the "right" thing to do but its not like Newegg hasn't crapped on people before. Rewind 3-4 years when they had top notch service valuing loyalty and yes I would have sent them back.

We cannot govern our lives based on the lowest common denominator.

If you base your actions on the supposed worst of others, are you really going to be able to look at yourself in the mirror with any shred of dignity?

 

[Boo Boo]

for there 100% markup id say screw you

400 for a 200 pc = greed

 

[FoBoT]

you can't keep something you didn't pay for
send them back

 

[alkemyst]

Originally posted by: seemingly random

Originally posted by: alkemyst
Except many here seem to look for ways to exploit and rip people off a la the guy that bought a stolen powerbook and got screwed out of the extra iPod and wanted advice how to handle it.

I have absolutely no sympathy for someone who gets thieved and has ever bought stolen goods. They're obviously creating the demand for more thievery. Reminds me of a coworker. He was big time pro-company/pro-business. One day we were in the parking lot when a van pulled up packed with brand new stereo equipment. The guy had a story... Red flags went up for me but the co-worker stayed and bought something - his credibility went to zero with me.

Same here. I was there for the beginning of 'carding'. It became big business for some of the people I knew. One of the biggest heists was by a 13 year old who left the country prior to being caught.

He managed to hire an ex-con and a stripper to man the phones for 3 days 24/7. They had two truck loads of PC's shipped and immediately exported. I cut ties from this guy as it was a freaking liability to know anyone like this.

Also I believe the two kids that fleeced Citibank have also not been found.

It was easy money, but wrong IMHO.

Stealing these machines is really bad as they are trying to build a market for them for charity purposes.

 

[tatteredpotato]

Some retailers I would be more likely to keep stuff. I ordered FF 3 off Amazon once, and the guy doing the packing obviously got confused and sent 3-FF 3's. The order was delayed for a week before obtaining the games, and Amazon told me to pay shipping back. Needless to say those ended up on ebay.

Newegg has always been good to me, and considering the $50 credit, I'd send them back. $1600 worth of merchandise would be tempting, but I'd still think of keeping them as stealing.

 

[mugs]

Originally posted by: seemingly random

Originally posted by: alkemyst
Except many here seem to look for ways to exploit and rip people off a la the guy that bought a stolen powerbook and got screwed out of the extra iPod and wanted advice how to handle it.

I have absolutely no sympathy for someone who gets thieved and has ever bought stolen goods. They're obviously creating the demand for more thievery. Reminds me of a coworker. He was big time pro-company/pro-business. One day we were in the parking lot when a van pulled up packed with brand new stereo equipment. The guy had a story... Red flags went up for me but the co-worker stayed and bought something - his credibility went to zero with me.

I don't believe the white van scam involves stolen speakers... the speakers just aren't as good as they're made out to be. So whether you should think he has any credibility anymore really depends on the story they gave him, which varies. If they told him "the warehouse accidentally put extra speakers in our van," then your assessment is right. If he thought it was all legit and they were just trying to offload some speakers... then he's naive, but not untrustworthy.

 

[Captante]

Originally posted by: AmberClad
*wonders what the poll numbers would be like if it were TigerDirect instead of NewEgg*

I wonder if people are influenced by actual morals in this case, or fear of being banned from NewEgg forever. I also wonder if the poll numbers would be different if those crates fell out the back of a NewEgg truck and teh Egg wasn't aware of who had their goods...

(yes, I am a bit cynical)

Personally I'd send then back unless the merchant had deliberately tried to screw me badly somhow just because its the right thing to do.

If it were Newegg that made the mistake I'd contact them & return the extra units immediately because despite the fact that their service isn't as personal since they've grown so much, they have gone above & beyond whats required to make me happy so many times (every time I've had a problem in fact!) that I feel I owe it to them.


Edit: By the way I once witnessed a box literally falling off the back of a UPS truck ... I picked it up, chased down the driver & gave it back to him. (he was shocked)

 

[ew915]

i would send them back.

think about what will happen if everyone decided to keep newegg's mistake. they would just increase pricings on their items to compensate for the loss. we would all be affected in some way.

even though i have had some problems with newegg in the past, i would still send them back. i would of send them back without a $50 credit as long as they paid for the shipping.

tigerdirect on the other hand.... thats a different story.

 

[seemingly random]

Originally posted by: mugs
I don't believe the white van scam involves stolen speakers... the speakers just aren't as good as they're made out to be.

No idea what this is about...

---

There was no ambiguity in my mind about this situation. Everything was wrong - the story, the nervousness, body language, vague answers, trying to get back on topic "they're a good deal", etc.

The co-worker was not the least bit naive in any way.

But really, how many vans pull into office building parking lots with legitimate merchandise to sell out of the back? - unless it's hot dogs and hamburgers.

imo, trustworthiness != credibility. I would still have willingly loaned this co-worker ten bucks and expected to get it back.

And btw, he said later that he knew the stuff was hot. The rationalizations we humans commit are truly amazing.

 

[JEDIYoda]

Originally posted by: seemingly random
Morally right? We're talking about a business here right? Is it morally right for newegg to add a surcharge to newly released products?

Have you ever gotten home from the grocery store to find something in your bags you hadn't purchased? did you return it? Ever found that something wasn't there that you had paid for?

Has anybody returned something to a store that had a sale shortly after the purchase?

Has anybody returned an expensive tool that was only used once and would never be needed again?

I'm not advocating thievery here - I recently returned a pen to a bank that I unconsciously walked out with - but the morals here are rather murky.

Morals are only murky when murky people view morals as murky!

 

[IEC]

I was about to say, pay shipping back for THEIR mistake? But then I realized it's a $50 credit and it's the right thing to do anyways...

I'd still be pissed, because it wouldn't be the first time I've had to ship stuff back to Newegg (I'm done shopping there, prices/CS/item quality is just not what it used to be).

 

[tatteredpotato]

Originally posted by: JEDIYoda

Originally posted by: seemingly random
Morally right? We're talking about a business here right? Is it morally right for newegg to add a surcharge to newly released products?

Have you ever gotten home from the grocery store to find something in your bags you hadn't purchased? did you return it? Ever found that something wasn't there that you had paid for?

Has anybody returned something to a store that had a sale shortly after the purchase?

Has anybody returned an expensive tool that was only used once and would never be needed again?

I'm not advocating thievery here - I recently returned a pen to a bank that I unconsciously walked out with - but the morals here are rather murky.

Morals are only murky when murky people view morals as murky!

Receiving $1600 in electronics is a little more serious than finding an extra ham in with your groceries.

Murky would be going to Taco Bell and finding out they gave you an extra Quesadilla.

Also I have bough RAM from Circuit City for the sole purpose of flashing the Bios on my MB to make it compatible with my RAM. I returned it the next day, and I didn't like it, but they were charging $90 for 512 megs of Value Ram

 

[seemingly random]

Originally posted by: ObscureCaucasian

Originally posted by: JEDIYoda

Originally posted by: seemingly random
Morally right? We're talking about a business here right? Is it morally right for newegg to add a surcharge to newly released products?

Have you ever gotten home from the grocery store to find something in your bags you hadn't purchased? did you return it? Ever found that something wasn't there that you had paid for?

Has anybody returned something to a store that had a sale shortly after the purchase?

Has anybody returned an expensive tool that was only used once and would never be needed again?

I'm not advocating thievery here - I recently returned a pen to a bank that I unconsciously walked out with - but the morals here are rather murky.

Morals are only murky when murky people view morals as murky!

Receiving $1600 in electronics is a little more serious than finding an extra ham in with your groceries.

Murky would be going to Taco Bell and finding out they gave you an extra Quesadilla.

Also I have bough RAM from Circuit City for the sole purpose of flashing the Bios on my MB to make it compatible with my RAM. I returned it the next day, and I didn't like it, but they were charging $90 for 512 megs of Value Ram

So it appears that morals vary from person to person and are subject to differing interpretations depending on the situation within the same person - let alone vary group to group or culture to culture.

And since we're discussing morals, are morals == ethics? Can one be morally right and ethically wrong? ethically right and morally wrong? I've never heard morals discussed by businesses but have heard ethics discussed - sometimes in mission statements.

Interesting where an innocent little poll can lead. The OP probably couldn't have guessed beforehand, but maybe there should have been a third choice: "Yes, in general, but I'm disgruntled with newegg, so no." and maybe a fourth: "Depends, how much money are we talking?".

If a psu manufacturer states that there are two or three 12v rails in a particular psu so that they can advertise being compliant with some spec. but it turns out there is really only one, would this be immoral?

I'm probably stepping in it here but have always thought it improper the way morals are so easily invoked. Each individual's moral code is quite complicated.

 

[jandrews]

meh, if they would send me boxes/packing labels to ship them back I would ship them back and keep the one I bought. If they wanted me to box them up, go to fedex, use their fedex number and ship them back I dont know if I would ship them back then. Its not about theft its about them making their mistake easy for me to fix.

 

[AmberClad]

Originally posted by: seemingly random
Interesting where an innocent little poll can lead. The OP probably couldn't have guessed beforehand, but maybe there should have been a third choice: "Yes, in general, but I'm disgruntled with newegg, so no." and maybe a fourth: "Depends, how much money are we talking?".

Yes, well, the poll results so far are definitely interesting. I hope those people that picked "keep/sell them" are a bit more honest in their dealings in the FS/FT forums...

I guess it's possible that people who would otherwise never consider ripping off another person have no qualms about ripping off a big company , even if it is other customers that get shafted in the end.

 

[seemingly random]

Originally posted by: AmberClad
I hope those people that picked "keep/sell them" are a bit more honest in their dealings in the FS/FT forums...

I guess it's possible that people who would otherwise never consider ripping off another person have no qualms about ripping off a big company , even if it is other customers that get shafted in the end.

I hope so too.

Here's cynicism for you: I have not and would never consider using FS/FT, ebay, etc. since I would never trust the other person to send the money or merchandise. And the idea of paying some 3rd party to mediate the transaction diminishes the 'good deal' concept. As hardcore as it might sound, I don't have a lot of sympathy for those that get taken for a ride. It sucks that some people are con artists but nevertheless they are. Like the showman that got mauled by the lion/tiger in Las Vegas a few years ago - you stick your head in a tiger's mouth often enough and it'll get bit off.

You've mentioned the idea that a business will raise prices as result of theft. Maybe, but I think it's more likely that a business will keep prices as high as the market will bear regardless. Ongoing businesses have already factored in customer theft, employee theft, breakage, etc.

 

[jpeyton]

I would keep them, and consider them an early Christmas present from Newegg.